If you have the gimbal switch turned on in the PT2 software and nothing happens its possible you have the same problem I had. Mine moved so freely that it felt as if it was not actually connected to anything so I opened up the controller to see what it was, or was not connected to. It turned out that during assembly of the controller the controller arm had actually pushed the pot on the circuit board down instead of locking into it due to misalignment during assembly so it was not actually turning the pot. To resolve this I carefully prised the pot back up with a screwdriver so it was level with the other one, realigned the lever with the pot and re-assembled the controller. You should be able to feel the resistance if the lever is actually engaging with and rotating the pot. Once this is sorted you need to calibrate X1 in the RC software. This solved the problem with mine.
