First I have been a Mac user for quite a few years. I downloaded the software to a windows laptop to activate the 7th channel for the lever on the back of the transmitter https://www.dropbox.com/s/icz90nramn56m ... 2-tool.rar I unzipped it and placed it in the desktop folder, connected the Phantom and started the program but the red and blue lights indicating connection are not lit and won't respond. I then changed to starting the program and then connecting the Phantom Same result. nothing Any Ideas???? maybe I been to restart windows??? this is why I dropped windows a long time ago and have been a Mac user ever since..