Phantom Crashed

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Jun 8, 2015
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I was flying my 2 week old Phantom 3 and lost the signal ... I pressed the HOME button and it never came back ...

 

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Gotta love the professionalism
"OMG"

Sorry to hear anyway. Hopefully they give you a discount at least.
 
Gotta love the professionalism
"OMG"

Sorry to hear anyway. Hopefully they give you a discount at least.

A discount would be an unacceptable solution ... their standard offer is to give you a 30% discount and then you have to purchase a new one ... hence a new Phantom 3 Professional will now cost $1,637.00. When a manufacturer has a "bug" in the system, they should either replace the entire kit or refund the money. Alternatively, at the very least, they should give the customer store credit for the purchase price. I am speaking with them later this evening ... let's see just how good their customer service policies are ...
 

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