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Professional Phantom Crashed

Discussion in 'Phantom 3 Help' started by Julius Santos, Jun 13, 2015.

  1. Julius Santos

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    I was flying my 2 week old Phantom 3 and lost the signal ... I pressed the HOME button and it never came back ...

    [​IMG]
     

    Attached Files:

  2. Trumple

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    Gotta love the professionalism
    "OMG"

    Sorry to hear anyway. Hopefully they give you a discount at least.
     
  3. 30secs

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    Sorry to hear man. What happened??
     
  4. Julius Santos

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    A discount would be an unacceptable solution ... their standard offer is to give you a 30% discount and then you have to purchase a new one ... hence a new Phantom 3 Professional will now cost $1,637.00. When a manufacturer has a "bug" in the system, they should either replace the entire kit or refund the money. Alternatively, at the very least, they should give the customer store credit for the purchase price. I am speaking with them later this evening ... let's see just how good their customer service policies are ...
     
  5. 30secs

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    I'll keep my fingers crossed for you. Let us know how it goes