Phantom 4 wont go higher than 200 meters

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I just purchased the Phantom 4 today and I cant get it to fky higher than 199 meters in P mode and it wont go very far either any suggestions
 
Have you checked the max height setting and turned off Beginner mode and Max Distance mode in the DJIGo app? I'd start there.

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Thats where i tried to change it i am using a Ipad air 2 it was in beginer mode and set to 30 I took off beginning mode andnit defaulted to 120 m and wont me change it past 199. I type a 3 for the first character and the window close
 
P4 will not fly higher than 120 metres AGL.
Personally that is high enough for me and meets UK guidelines.

That is not true in the US. Guidelines for hobbyists suggest the 400' limit here, but the P4 is not restricted to that height. At least not those units sold here.
 

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