Phantom 4 will not calibrate compas

[Red88rick]

Ok so here is my horror story with DJI so far. Got a phantom 3 pro, was great everything worked awesome. The return to home button fell inside the remote after 1 flight testing out all the features. Exchanged it at bestbuy the new one I tested out of the box before even unwrapping it same thing button was inside the remote just barley pressing it. I fully returned it.
Went and got a phantom 4 yesterday updated all the firmware it wanted me to. Go to fly it and it keeps saying compas error. It won't calibrate no matter where I go or what I do. I did fly it at a low altitude for a test and flew fine. It also says (I took a screen shot) hardware error contact dji for repairs. This would have been the third phantom product I got that I will be exchanging. Should I exchange it or hope for a update to fix this?

 

[Red88rick]

Here is another screen shot. Not sure if it is normal to say compass 2 disconnected.

 

[flpholt]

get another one

 

[Red88rick]

get another one

That's what I was worried about. At least bestbuy will exchange it for me. Thanks


anyone else having this issue?

 

[flpholt]

yes take it back until you get one that works to much money to go thru any problems

 

[Red88rick]

So got my new phantom 4 exchanged tonight. This box is completely different. Has a few new designs and information on the front and sides. The handle to the case seems bigger (the last one I had a hard time getting my hand into). A different memory card still a 16 my last phantom 4 had a blue sd card this one is an all black Panasonic. And a dji care paper. That's the only differences i see as of now. I'm hoping this is a newer box rather than an older box.

 

[Red88rick]

New phantom is updated and all is ok. Was not able to fly it yet. But both compasses are registering through the app. Will try and fly it soon.

 

[flpholt]

glad to hear you finally got one that works