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  1. p27m

    Joined:
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    Hello everyone I'm a newbie so please bare with me...

    So I purchased a P4 and an extra battery last week, and I charged my batteries and controller to a full charge prior to my first flight. Last night during my 3rd flight my controller started beeping and a red light started flashing due to what appeared to be a low battery. Later, I connected the charger to the controller and drone battery over night (probably not the best idea). Anyhow this morning the battery had a complete charge, but the controller hadn't charged at all. After doing some research online, I learned it's not recommended charging both the drone battery and controller at the same time. So I tried charging the controller alone for about 3 hours, but still made no progress.

    I contacted DJI online support to notify them of my problem. After explaining, the assistant said it may be a hardware malfunction which may be covered by the warranty. He wrote up a repair ticket and tomorrow I should receive shipping instructions from the DJI repair center.

    Has anyone experienced any of this before? What should I expect and prepare for? Any advice is appreciated. Thanks!
     
  2. Dacon Productions

    Joined:
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    Location:
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    Have you plugged the RC charger cord ALL THE WAY IN?
    If not fully seated, the RC will not charge.
     
  3. p27m

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    Yes, I unplugged it and plugged it back in but no luck.
     
  4. Dacon Productions

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    Location:
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    On my 2nd P4 the RC was DEAD!.
     
  5. p27m

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    Were you able to charge it or have to return it?
     
  6. normr

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    Are your lights on the controller lighting up when you plug it in? As the previous poster said, make sure you plug it in fully, the first time I tried charging mine it didn't charge initially, so I unplugged it and plugged it back in and the plug finally seated fully into the receptacle and then it lit up to indicate it was charging
     
  7. Michael Judd

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    Jul 10, 2016
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    Location:
    Odessa, TX
    Have you tried just powering up the controller to see how many white lights it has????
    You said "my controller started beeping and a red light started flashing due to what appeared to be a low battery"
    How many white lights are on??
    If the light on the controller is red it means it has lost connection with the p4?
     
  8. John Anderson

    Joined:
    Oct 18, 2016
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    I'm having a problem with my controller not charging fully before the charger kicks off. It only charges to about 71%.
     
  9. richardseguro

    Joined:
    Jun 30, 2015
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    I am having your exact problem. Did you find a solution to yours?

    I am not sure if I should contact DJI Support but I guess I'll have to.

    Yiur comments are greatly appreciated. Thanks.
     
  10. Badgenes

    Joined:
    Sep 14, 2016
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    Same here. Depleted completely a few times but still same issue. I can deal with it but it is annoying. Please let me know if you find a solution.

    Sent from my SM-G920V using PhantomPilots mobile app
     
  11. WingsThree

    Joined:
    Nov 29, 2014
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    Did you ever get this resolved? My Phantom 4 controller behaving the same now.
     
  12. floridajustin

    Joined:
    Jan 8, 2017
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    Same problem. The controller would charge for a minute or less and stop. Sent it back in.


    Sent from my iPhone using PhantomPilots
     
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