Hi all. I'm new to the forum and I don't own a Phantom yet. I need all your expert opinions and experience to help make my decision. I am wanting to purchase the Phantom 4 but I've been kinda put off by all the bad reviews on Amazon.com. I've been around the block a time or two and know to take most reviews at face value and that some people are even paid to slander so competitors can gain an advantage. But, so many bad reviews with different problems and all the complaints about customer service have me worried and looking at the Phantom 3 Professional as the alternative. As owners of the Phantom 4 what are your suggestions. 1- Are the bad reviews and accusations founded in truth? 2- Is the Phantom 3 Pro as good as the 4 in video quality and live streaming? I know the 3 has the Sony camera and both have Lightbridge. 3- How is DJI customer support really? 4- If it was you would you buy the 4, the 3 pro, or wait? A little about me. I am an experienced RC airplane, helicopter, and drone pilot. I have had many different drones from micros to DJI knockoffs and have even built my own and now I want to step up to a more professional aircraft for recreational cinematography and photography. Any help would be appreciated. Thanks in advance.