Phantom 4 malfunction and loss

This was my second fly with it.. Everything was going smooth and all of the sudden it said GPS not available.. And it just started to go away from me.. I was not able to control it. After 3 minutes i lost video and thay was it!

I had the Phantom 2, 3 Pro and this one and i never had any problems in the past..

I called customer service and the representative was so rude, he was just trying to get me to say the wrong thing.. Worst customer service ever.. He said they will send me a form and it will have a 3 weeks turn around for an obvious technical failure.. Im so angry!! What should i do??
You can often prevent this problem with a marker pen. Apply your name and phone number to all your aircraft. After all its no good to anyone without a Tx and you could offer a reward. Maybe?
To solve the current issue, try the old power poll poster? All polls in a WSW direction.
 

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