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Phantom 3 recording wrong date on video files

Discussion in 'Pro/Adv Discussion' started by Ricardo Camargo, Sep 29, 2016.

  1. Ricardo Camargo

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    Video files showing 01/01/2098 in all videos from my phantom 3 adv. This thing began some days ago. Everything is on the last version, firmware, battery and dji go app.
    The flight records on the android samsung galaxy s2 tablet are ok, this happens only on the sd card.
    Thanks for any help.
     
    Forester likes this.
  2. Mark The Droner

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    This same thing happened to me a while back but the date was something like 01/01/2001. It seems my tablet just needed to connect to the internet after which I got correct dates on the SD card files. I know it doesn't make sense but that's what solved the problem for me on my P2V.
     
  3. Ricardo Camargo

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    Hi Marknmd,

    My samsung galaxy s2 has cellular and is always connected to the internet. The date is set to auto, so i don't think the problem is the same of yours, but i thank you anyway.
     
  4. matti

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    AFAIK Phantom gets date/time from GPS, not the mobile device. If the time is incorrect, you might try to give the AC enough time to get the info. You may also try to reformat the SD card in the AC to maybe try another SD card. Rebooting everything might also help. This is just AFAIK so please correct me if I'm wrong.
     
  5. Mark The Droner

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    I think I've read somebody say that before, but how could that be if I am flying three days in a row and getting bad dates each time?

    ...

    Maybe try plugging your Phantom into your desktop and bringing up Phantom assistant?
     
  6. Ricardo Camargo

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    I' ve contacted DJI support and here is the answer:

    Dear Ricardo,

    Thank you for contacting DJI Support.

    Have you checked the Date and Time Settings of your mobile device?
    Please make sure that this is set on your Local Time:
    [​IMG]

    The date and time stamp on your images & movies follows the date settings of your mobile device.

    ----------------------------------------

    As you see above DJI support told the timestamp comes from the tablet, not GPS. The date on my iphone 6 and samsung tablet are ok, both set to auto. The flight records have correct timestamp, the problem is on sd card only.
     
    matti likes this.
  7. matti

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    It is possible to run the AC just with the RC without a mobile device. Where does the time come then?
     
  8. Ricardo Camargo

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    Yes, you can run the AC but is it possible take pictures or videos without an App and see the timestamp??
     
  9. Ricardo Camargo

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    Matti, I just notice that it's possible take pictures and movies without a mobile device just using the two buttons on the RC. Yes, good point, I think you're right and this confirms the time come from the GPS. The answer I've got from DJI support doesn't make sense. Thanks for clarifying this.
     
  10. Ricardo Camargo

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    I have tried:

    - wait gps get 12 or more satelites and format the sd card
    - the same with another card (sandisk extreme and sandisk ultra)
    - tried another app (litchi)
    - tried iphone 6
    - deleted dji go and reinstalled it
    - reinstalled firmware on the AC (don't know how to do this on the RC)
    - have tried google and other foruns

    actual status:

    - it continues not recording the date and time on sd card
    - it does record succesfully on the tablet
     
  11. matti

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    So the creation time of mp4 (and mov?) files is still incorrect? I guess .jpg and .dng (file times and at least metadata EXIF) are OK?
     
  12. Ricardo Camargo

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    Yes, .mov and .dng creation date and metadata EXIF are still incorrect. Some exif viewers show 01/01/1970 and others 01/01/2098.