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Phantom 3 Pro Videofeed problem

Discussion in 'Pro/Adv Discussion' started by Jussi K, May 3, 2016.

  1. Jussi K

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    Hi,

    I recently bought Phantom 3 Pro used one, which has been used for 3 hours and has worked nicely.

    Recently P3 started to lose video connection. I made small investigation and it might be the ribbon cable. When it turn the P3 sideways at the table or let it be, Video connection works but at the moment I tilt it, Video connection starts to show violet stripes etc. connection cuts off.

    Does someone has alternative suggestions what to check? I would not like to send this one for 8 week repair tour for such a small thing.

    I have the most recent firmware in all devices and I use IPhone 6s Plus.

    [​IMG]


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  2. Prairie Pyro

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    Drop a PM to Ted4797. He repairs our ACs cameras and knows their issues. Usually he is over in the classifieds
     
  3. msinger

    Approved Vendor

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    Check that the cables on top of the gimbal are fully seated.
     
  4. Jussi K

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    You mean these?

    Something odd with that longer cables wire on the side? Is that normal?
    [​IMG]


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  5. msinger

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  6. Jussi K

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    I just noticed that camera wont save any taken images to SD card. Highlights seems to get that violet/purple color ( not an exposure warning) just Took screenshot. Well I hope its really just that one cable. Ill test it.

    [​IMG]


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  7. JayS_CT

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    I agree.. Can't be 100% certain that's the issue, but that cable crimp certainly isn't right. You can also get the Cable Kit at B&H Photo in NYC.. They are also authorized dealer. It's a quick (aside from getting it) and easy thing to check to see if it is the issue. That crimp is in a really strange place to have occurred. It's almost like the camera was off the drone.. Perhaps someone (person you bought it from?) used a pair of pliers to help slide the cable into the bracket. It is a little tight up there. The other issue "could" be the ends of the black flex cable in the main board on top of the gimbal. There are two ends of the flex cable that go in there and attach to the board. There are two additional ends that are exposed and you can see if they are fully seated, and one going into the camera that can only really be seen with the back plate of the camera off.
     
  8. MikeyOnline

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    That's odd. The crimp is so uniform... it almost looks melted.

    Mike
     
  9. JayS_CT

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    Definitely looks like a tool of some sort with that small rounded area in the middle. I have no clue how "flat" those wires can be and still conduct the needed signals, but it's a really cheap and quick fix to try..
     
  10. Jussi K

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    Hi,

    After three weeks I got P3 back from repair service. That was very fast, considering it went to a another country.

    Everything is fine now, customer service worked perfectly. Big thumbs up DJI, gonna stick with this brand.


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  11. Ted4797

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    Did they say what they did? That cable did not look good. I think it was pinched.
     
  12. Jussi K

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    Proforma invoice says:

    4K camera, Phantom 3 top cover. 452€ totally, so its supposed to be changed totally. But camera does not look like new, it has few scratches in its body.

    But Im happy, aicraft works nicely.


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  13. Rypper1

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    Looks to me like it was crimped between the mounting plate and the drone body. That rounded area looks like a perfect match to that mounting hole by it.