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Phantom 3 Pro Preview Photos Freeze on Flight App Screen

Discussion in 'Pro/Adv Discussion' started by RIck D, Jun 23, 2015.

  1. RIck D

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    I am having problems since the latest firmware update to v1.2.6 with still photos I shoot freezing on the Flight App screen while in flight making it impossible to see where the aircraft is flying. I have to hit the back button or silver button by the camera trigger on the RC to go back to the live screen.

    I tried resetting the Quick Preview to OFF IMG_8813.1.jpg 1s,2s,3s,4s,5s but the preview does not work either on or off.

    I tried it with both my iPad Air 2 and iPhone 6+ and same issue on each device.

    This was not an issue until the firmware update. I did a chat with DJI CHINA and they were no help. They told me to call DJI LA which I did. They were no help. they told me to contact DJI CHINA.
     
  2. blade strike

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    Something is not right.. This is not a firmware issue. I would reinstall the app or even do a reset on craft and see if that helps.
     
  3. RIck D

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    I have reinstalled the DJI App at least 5 times trying to get this resolved. No Luck so far.
     
  4. blade strike

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    Did you reset the craft and or camera?
     
  5. RIck D

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    Yes, everything reset numerous times.