Hi all Im new to posting so I hope this is in the right place. I bought a phantom 3 professional from rcgeeks just before christmas and thanks to the bad weather did not get much flying done, the weather did get better and after getting some flights in I got a message on screen about an esc error please switch off restart if the problem persists contact dji, the problem did persist so I contacted rcgeeks who asked me to sent the quad back for reapair as it was still under warranty. When I rang them for an update on my quad I was told it needed to be sent to dji in the netherlands for repair. When I sent the craft back it was in as new condition but when returned the dji box had been damaged and the quad was covered in dust and dirt (probably from the damage done to the carton inside the box) it was also grubby from being handled by someone with dirty hands the anti vibration mounts for the gimbal were dirty as well, the tx was dirty and marked, the gold stickers on the quads arms had not been replaced and one of them was peeling off they had been cut through to open the case. The gimbal had not been properly secured for transport and the plastic support fell off as I lifted the craft from its box. The gimbal did not centre properly it stopped a few degrees off centre but sometimes would slowly creep to centre, sometimes it would turn rapidly to one side then flick back to nearly centre. I tried a gimbal calibration a several times and even an imu calibration (even though it was not necessary) but that did nothing to improve matters. When I flew the craft when hovering it would shudder for a few seconds then fly smoothly for a few seconds then shudder again etc. I rang rcgeeks who said I would need to return the quad again I am not happy about having another repair as the case on this craft will have been opened at least three times now and I should imagine this will weaken it also when a repair has been done so badly I would have thought it would not be unreasonable to expect an new replacement. All the time my quad is away I am missing flying and the warranty is slipping away. Unless they do the right thing and replace it with a new one I wont be buying from rcgeeks or dji again this has left a rather bitter taste.