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Professional Phantom 3 not recognized by Win7

Discussion in 'Phantom 3 Help' started by sergio76x, Dec 11, 2015.

  1. sergio76x

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    Hi,
    I've connected my phantom 3 professional on my pc with usb cable for export photos from the sd, but windows 7 not recognized the phantom. I've to download usb drivers? Anyone know how I can fix it?

    thanx
    sergio
     
  2. RodPad

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    Did you plug the cable into the camera / gimbal and powered up the phantom?
     
  3. sergio76x

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    I've connected the phantom from micro usb port under the gold label, not on gimbal. I've connected the phantom already powered on
     

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  4. Meta4

    Meta4 Moderator
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    What are you trying to do that you need to connect the Phantom to your pc?
     
  5. sergio76x

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    I try to copy the photos from sd to pc without to take out the sd everytime
     
  6. Meta4

    Meta4 Moderator
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    Why?
    Removing the SD card is the usual way and is much faster.
    If you have to do it, try connecting to the gimbal rather than the Phantom.
     
  7. RodPad

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    Correct, look for a slot on the camera / gimbal area not the Phantom. I have a Standard so I don't know if the pro is at same location but the SD card is in the camera. I usually download so I don't have to pull the SD card out. (It's to small for my eyes and fingers).
     
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