Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

Professional Phantom 3 not recognized by Win7

Discussion in 'Phantom 3 Help' started by sergio76x, Dec 11, 2015.

  1. sergio76x

    Joined:
    Sep 22, 2015
    Messages:
    6
    Likes Received:
    1
    Hi,
    I've connected my phantom 3 professional on my pc with usb cable for export photos from the sd, but windows 7 not recognized the phantom. I've to download usb drivers? Anyone know how I can fix it?

    thanx
    sergio
     
  2. RodPad

    Joined:
    May 20, 2015
    Messages:
    2,660
    Likes Received:
    369
    Location:
    Pacific,NorthWet, 97031
    Did you plug the cable into the camera / gimbal and powered up the phantom?
     
  3. sergio76x

    Joined:
    Sep 22, 2015
    Messages:
    6
    Likes Received:
    1
    I've connected the phantom from micro usb port under the gold label, not on gimbal. I've connected the phantom already powered on
     

    Attached Files:

  4. Meta4

    Meta4 Moderator
    Staff Member

    Joined:
    Jan 8, 2014
    Messages:
    7,759
    Likes Received:
    3,468
    What are you trying to do that you need to connect the Phantom to your pc?
     
  5. sergio76x

    Joined:
    Sep 22, 2015
    Messages:
    6
    Likes Received:
    1
    I try to copy the photos from sd to pc without to take out the sd everytime
     
  6. Meta4

    Meta4 Moderator
    Staff Member

    Joined:
    Jan 8, 2014
    Messages:
    7,759
    Likes Received:
    3,468
    Why?
    Removing the SD card is the usual way and is much faster.
    If you have to do it, try connecting to the gimbal rather than the Phantom.
     
  7. RodPad

    Joined:
    May 20, 2015
    Messages:
    2,660
    Likes Received:
    369
    Location:
    Pacific,NorthWet, 97031
    Correct, look for a slot on the camera / gimbal area not the Phantom. I have a Standard so I don't know if the pro is at same location but the SD card is in the camera. I usually download so I don't have to pull the SD card out. (It's to small for my eyes and fingers).