Phantom 3 Advanced Firmware Update

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NEED HELP..Phantom 3 Advanced, I cannot get the latest firmware to load. Went to local dealer here and they said they could not get it to update newest Firmware. Called DJI and after a 20 minute phone waiting period the person said their system is having problems and they will call me the next day. Of course that didn't happen so I am asking the Forum Owners if they have a solution other than what we have done that is posted on Youtube, Thanks.
 
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What firmware are you on now? And is the drone working with the current firmware you have in there now?
 
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I spent an hour on hold with similar problem today only to be told the same thing from a support agent in India I think. He assured me his supervisor would call me tomorrow but wouldn't give me anything other than his fake first name. Terrible service with DJI.
 
If it works with the firmware you already have in the bird leave it alone. You don't have to update...
 

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