Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

Phantom 2 propeller guards are not compatible with the Phantom 3.

Discussion in 'Pro/Adv Discussion' started by Dmacken1, May 27, 2015.

  1. Dmacken1

    Joined:
    May 22, 2015
    Messages:
    100
    Likes Received:
    39
    Per an Email from DJI this morning:

    Dear DJI Customer,

    Please note that Phantom 2 propeller guards are not compatible with the Phantom 3.

    We strongly recommend that you do not use the Phantom 2 series Propeller Guards that you bought with your Phantom 3, or that you remove them now and do not continue using them.

    DJI will send you new Propeller Guards custom-built for the Phantom 3 as soon as they become available, completely free of charge.

    We appreciate your patience and apologize for any inconvenience.

    Thank you,

    DJI

    I wonder what the issue is?
     
  2. msinger

    Approved Vendor

    Joined:
    Oct 30, 2014
    Messages:
    18,863
    Likes Received:
    5,557
    Location:
    US
    I believe the only issue is the length of the screws. The motor screws in the Phantom 3 are shorter than the Phantom 2 motor screws.
     
  3. JdotB

    Joined:
    Mar 26, 2015
    Messages:
    52
    Likes Received:
    13
    Location:
    Niagara Region, Ontario, Canada
    So does that mean that the longer screws that come with the guards are going to screw too far into the motor? Ouch! I've been flying with them without any problem.
     
  4. msinger

    Approved Vendor

    Joined:
    Oct 30, 2014
    Messages:
    18,863
    Likes Received:
    5,557
    Location:
    US
    Correct. Some prop guards come with the correct screws (like Bestem's). DJI apparently never released a version with P3 screws.
     
  5. F6Rider

    Joined:
    Feb 5, 2014
    Messages:
    1,126
    Likes Received:
    346
    Location:
    Foothills Of The Sierra's, California
    I have the Bestem removable and checked the screw length before installing. They are the correct size and do not interfere with motor operation. Just insure that you don't over torque the 2 screws when installing.
     
  6. JdotB

    Joined:
    Mar 26, 2015
    Messages:
    52
    Likes Received:
    13
    Location:
    Niagara Region, Ontario, Canada
    I bought the DJI prop guards online through a dealer. I suppose I'm out of luck for getting Dji to replace them as the OP stated. Can somebody tell us what the correct screw length should be?
     
  7. Dmacken1

    Joined:
    May 22, 2015
    Messages:
    100
    Likes Received:
    39
    So what exactly would the longer screw do to the motor? I'm wondering if I should now be checking something specific for damage.
    Thanks
     
  8. edonovanl

    Joined:
    Feb 24, 2015
    Messages:
    630
    Likes Received:
    140
    Location:
    Treasure Island, FL
    Could always use a washer or two...
     
    JdotB likes this.
  9. taroh

    Joined:
    May 4, 2015
    Messages:
    238
    Likes Received:
    48
    Location:
    Yokohama, Japan/Taichung, Taiwan
    How much shorter for P3 than P2? Planning to cut off screws using bandsaw.
     
  10. pencilcoil

    Joined:
    Jul 27, 2014
    Messages:
    87
    Likes Received:
    9
    I have p2 guards fitted and they are totally compatible. Just need to cut 2mm off each screw. Used a dremel for nice clean cut
     
  11. Dmacken1

    Joined:
    May 22, 2015
    Messages:
    100
    Likes Received:
    39
    Are we all sure that this is the only issue with the prop guards? The original messages says:
    "DJI will send you new Propeller Guards custom-built for the Phantom 3"
    Why not just send me a pack of new screws?
     
    Adam Kontras likes this.
  12. RyanK

    Joined:
    Apr 9, 2015
    Messages:
    253
    Likes Received:
    46
    For those of us without dremel skills, what size screws should we use with the Bestem guards? Also, anybody know where to buy them (the screws)?
     
  13. TacAir42

    Joined:
    May 21, 2015
    Messages:
    173
    Likes Received:
    48
    Location:
    ME, SC, VA and NV

    Do you happen to have a DJI support ticket or contact for this? I just bought a set of guards from a DJI Auth Dealer last week who told me these work for the P3. Thanks.
     
  14. Dmacken1

    Joined:
    May 22, 2015
    Messages:
    100
    Likes Received:
    39
    Came from:enews@e.dji.com
    No other info.
     
  15. Advexure

    Approved Vendor

    Joined:
    Sep 12, 2014
    Messages:
    367
    Likes Received:
    164
    Location:
    Los Angeles, CA - New York, NY - Sheboygan, WI
    The longer screws are the issue and there have been reports of damaged motor webbings due to people using the longer screws. Prop Guards specific to the Phantom 3 will be released in the coming weeks.
     
  16. Adam Kontras

    Joined:
    May 12, 2015
    Messages:
    278
    Likes Received:
    163
    Location:
    Los Angeles, CA
    I ended up buying these before this thread as they said they were compatible with P3 and they're sooooooooo close to perfect. I believe maybe 1 or 2 revolutions long and in fact? I have a feeling people are just screwing them in SO TIGHT they're hitting the motor somehow. As others have stated in the thread, with a dremel you can easily take off a little bit and the actual guards themselves are perfect. I'm not sure why they're not just offering a little bag of M3x10 screws to replace the M3x12s. For reference, the screws in the phantom itself is M3x8s.
     
  17. gogowanda

    Joined:
    Apr 10, 2014
    Messages:
    82
    Likes Received:
    20
    This is Daz from Bestem. We started selling these guards with the M3x12mm screws after we installed these guards on P3 with no problems. We then got a call from Atlanta Hobby about recommending replace these with M3x10mm. So we took the advice now P3 guards are shipping with a separated set of M3x10mm screws.
    Let me know if you have any questions and I'll do my best to answer.
     
  18. peter west nz

    Joined:
    May 9, 2015
    Messages:
    194
    Likes Received:
    28
    Apparently no one has noticed that the motors on the p3 are angled slightly In pairs, instead of all being parallel and vertical. That is why the screws are different lengths.
    I have a set of guards for the 2. Never used them.
     
  19. ranges

    Joined:
    May 24, 2015
    Messages:
    45
    Likes Received:
    12
    Location:
    North Georgia Mountains
    I received a set of guards from Bestem. The P-3 supplied screws were Ok on one side of the motor but two short on the other side.After emailing Bestem it was concluded that I should use a short screw out of the P-3 screw pack and a long screw out of the P-2 screw pack. Problem solved. I just hope the long screw supplied is the correct length.
     
  20. etc6849

    Joined:
    Jul 23, 2015
    Messages:
    21
    Likes Received:
    0
    I plan to use some #6 flat washers to shim the P2 screws some or go to the hardware and buy shorter metric screws with a pan head. Having washers will offer a stronger joint and cost me nothing as I already had a $1.20 bag of them. I know there is a weight gain involved though :(

    I guess these are free if you bought the wrong one's direct from DJI only?

    The P2 guards are $12.50 new at bhphoto (versus $19 for P3 guards that aren't in stock), so why would I ever pay $6.50 more unless the shape is different?!? Is the shape different somehow?