Phantom 2 not working

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Hi, My friend has asked me to look at his Phantom 2 as he cannot get it to fly, so this is what I have done so far, charged batteries, replaced batteries in RC, turned on the phantom, lights flash orange and red, lots of beeping that does not stop sometimes the orange ones go green but still flashing, then turn on RC the light is red, I tried to reconnect the RC to the phantom by pressing reset or connect button underneath the drone, this flashed red but not green as I am lead to believe it should, I then updated the firmware and this seemed to work fine, same flashing lights no change, I then tried to use the DJI RC assistant 1.2 to calibrate the RC, but this did not work, so I looked at the DJI Phantom assistant 3.6 and 3.8, I could calibrate the RC in this software and that seemed to work fine, I did try to install the DJi windows driver installer but that keeps failing, can anybody offer any glimmer of hope for this poorly drone and its owner
 
The first thing that strikes me is that you're able to calibrate the RC through the vision assistant software which would suggest that the drivers are working fine as windows is communicating through the drone via USB, if you are able to calibrate the RC through that it would also suggest that your RC has been successfully paired with the drone. From memory, the pairing button isn't red/green, it has a flashing state or solid state red led depending on the status of the pairing (flashing=not, solid=paired...I think!)

As for the beeping, try referring to the LED flight indicator sheet (attached), that should give you an idea what is causing the problem.

Best of luck.
J

af51ddcf4001fc8ef7231e66c727ee91.jpg



Sent from my iPhone using Tapatalk
 
Hello Ted,
First,
When you hook Tx to RC ASSISTANT, are you hoking it via mini USB cable? ( or just turning Tx on? )
On early Tx models, the USB port is hidden INSIDE Tx. You must remove four screws on rear of Tx, separate halves, to reveal the hidden USB.

Calibrating Tx through RC ASSISTANT, will calibrate Tx only.

Then you must hook phantom to PC ASSISTANT, and calibrate Tx there again ( this will calibrate Tx to the bird ) so they work as a team.

To link Tx to bird, simply turn bird on ONLY, PRESS AND HOLD RED BUTTON ( link button on belly of bird ) until it turns Yellow, then turn on Tx, it will link automatically.

But typically when there is an issue, I follow these guidelines:

1) calibrate Tx in RC ASSISTANT
2) calibrate Tx through PC ASSISTANT
3) advanced IMU calibration
4) fresh compass calibration

This should bring the bird back to factory specs, and should fly like a dream. Ansl when you are in PC ASSISTANT, see if he is in PHANTOM, or NAZA MODE, the different modes will give you different light sequences. This can get confusing if you are expecting one thing, but getting something else!

Keep us updated!
Hope this helps

J Dot
:cool:
 
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The first thing that strikes me is that you're able to calibrate the RC through the vision assistant software which would suggest that the drivers are working fine as windows is communicating through the drone via USB, if you are able to calibrate the RC through that it would also suggest that your RC has been successfully paired with the drone. From memory, the pairing button isn't red/green, it has a flashing state or solid state red led depending on the status of the pairing (flashing=not, solid=paired...I think!)

As for the beeping, try referring to the LED flight indicator sheet (attached), that should give you an idea what is causing the problem.

Best of luck.
J

af51ddcf4001fc8ef7231e66c727ee91.jpg



Sent from my iPhone using Tapatalk
Hi, thanks for the reply, the light sequences the Phantom is omitting are: front to 3 red and 1 green, the rear two are one red, but beeping all the time,, i have found the user manual and downloaded it but I have a black laser printer, so no colours in the diagrams, also, yes the pairing light is on red until I turn on the RC then it goes off, thank you Ted
 
Hi, thanks for the reply, the light sequences the Phantom is omitting are: front to 3 red and 1 green, the rear two are one red, but beeping all the time,, i have found the user manual and downloaded it but I have a black laser printer, so no colours in the diagrams, also, yes the pairing light is on red until I turn on the RC then it goes off, thank you Ted

The beeping sounds like the normal 'boot sequence' as far as I can tell.

This may sound like a daft question, but how are you initiating the flight mode? To initiate the flight you need to move the sticks on the TX into CSC, left stick to bottom right and right stick to bottom left.


Sent from my iPhone using Tapatalk
 
Hello Ted,
First,
When you hook Tx to RC ASSISTANT, are you hoking it via mini USB cable? ( or just turning Tx on? )
On early Tx models, the USB port is hidden INSIDE Tx. You must remove four screws on rear of Tx, separate halves, to reveal the hidden USB.

Calibrating Tx through RC ASSISTANT, will calibrate Tx only.

Then you must hook phantom to PC ASSISTANT, and calibrate Tx there again ( this will calibrate Tx to the bird ) so they work as a team.

To link Tx to bird, simply turn bird on ONLY, PRESS AND HOLD RED BUTTON ( link button on belly of bird ) until it turns Yellow, then turn on Tx, it will link automatically.

But typically when there is an issue, I follow these guidelines:

1) calibrate Tx in RC ASSISTANT
2) calibrate Tx through PC ASSISTANT
3) advanced IMU calibration
4) fresh compass calibration

This should bring the bird back to factory specs, and should fly like a dream. Ansl when you are in PC ASSISTANT, see if he is in PHANTOM, or NAZA MODE, the different modes will give you different light sequences. This can get confusing if you are expecting one thing, but getting something else!

Keep us updated!
Hope this helps

J Dot
:cool:
Hi, via USB, direct to PC, cannot hook up to RC assist, but can hook up to PC assist, have updated firmware, have done advanced IMU calibration and compass calibration, but still not going in to flight mode or if it is its not responding to the RC, sometimes when i boot the Phantom I get red and green flashing lights, then other times I get orange, thank you for all the help. Ted
 
The beeping sounds like the normal 'boot sequence' as far as I can tell.

This may sound like a daft question, but how are you initiating the flight mode? To initiate the flight you need to move the sticks on the TX into CSC, left stick to bottom right and right stick to bottom left.


Sent from my iPhone using Tapatalk
Hi, yes done what you say, but no joy. Ted
 
If you can't install the drivers, is the PC on Windows 10, there are issues with the drivers on it.


Sent from my iPhone using PhantomPilots
 
Hi, thank you all for the help offered, I have found the problem, 2 broken cables, replaced and now have a happy brother-in-law, thanks again, a great forum, and I am now going out to buy one for myself. Ted
 

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