Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

  1. h8tow8

    Joined:
    May 12, 2015
    Messages:
    52
    Likes Received:
    34
    Hi everyone,

    I updated my P4 firmware yesterday (v1.1.410) and noticed what appears to be out of focus situation with my camera, Almost like sharpness settings bounces around automatically in single take.

    Here are some examples from same recording. (see attached)

    Is anyone else experiencing this issue?

    Any suggestions?

    Thanks.
     

    Attached Files:

    #1 h8tow8, Jun 4, 2016
    Last edited: Jun 4, 2016
    Phantomix likes this.
  2. sar104

    Joined:
    Mar 22, 2014
    Messages:
    1,265
    Likes Received:
    245
    Location:
    Los Alamos, NM.
    It can't be a focus issue, since these are fixed-focus lenses. It could be motion blur.
     
  3. h8tow8

    Joined:
    May 12, 2015
    Messages:
    52
    Likes Received:
    34
    I don't think so, camera was station fairly consistent shutter speed. It's as if sharpness settings gets scrambled w/out my input.
     
  4. sar104

    Joined:
    Mar 22, 2014
    Messages:
    1,265
    Likes Received:
    245
    Location:
    Los Alamos, NM.
    I'd be surprised if that degree of softness simply reflects a change in sharpness setting, but maybe. Should be able to test that hypothesis by setting sharpness to minimum. Unless the firmware is making an even bigger change than the user settings permit.
     
  5. h8tow8

    Joined:
    May 12, 2015
    Messages:
    52
    Likes Received:
    34
    Wow, check this out... (Attached Images)

    I just recycled the power it comes all blurry again, switch color setting from D-Log to D-Cinelike back to D-Log and it's sharp again... so strange, happens every time, blurry on startup, cycle color from D-Log back to D-Log and then it's sharp again???

    Definitely seems like software issue. Shutter speed remained the same, P4 completely station (no motion blur)
     

    Attached Files:

  6. RussOnTheRoad

    Joined:
    May 14, 2016
    Messages:
    117
    Likes Received:
    30
    This happened to me too. Unfortunately I never got to the bottom of it. I returned my Phantom 4 for a refund because of this problem and several others I was having.

    In addition to the blurry video, if I had DJI Go set to still images my iPad screen was blurry but the images were sharp. When set to video it was the other way around--sharp image on the iPad but blurry video. Go figure... I may never know.
     
  7. h8tow8

    Joined:
    May 12, 2015
    Messages:
    52
    Likes Received:
    34
    That makes me feel better, thought I was going crazy, didn't have this issue before... I really don't want to switch color mode every time and then half way have it revert back to blurry again by itself every time.

    I noticed this for the first time yesterday right after I completed firmware upgrade, wonder if I can roll back and see if that fixes it for me...
     
  8. Saul

    Joined:
    Jun 4, 2016
    Messages:
    3
    Likes Received:
    0
    My P4 arrived yesterday. First flight was crisp and clear. Took it down; updated the firmware, and it's been blurry since.

    Glad this is a software issue though and I wasn't sold a damaged product...
     
  9. Y M

    Y M

    Joined:
    Jun 4, 2016
    Messages:
    2
    Likes Received:
    0
    Same problem. Downgrade my P4 to firmware 1.1.0301 and everything is ok...
     

    Attached Files:

  10. xgaul

    Joined:
    Mar 1, 2016
    Messages:
    223
    Likes Received:
    35
    How to downgrade


    Sent from my iPhone using PhantomPilots mobile app
     
  11. Erised

    Joined:
    Apr 2, 2016
    Messages:
    822
    Likes Received:
    337
    Since the new firmware my P4 now takes 2 pictures and it is set on single, one picture is perfect and the exact same pic a copy is blurred, all the pics I took are now two exact copies one good and the other blurry. With no focus on the camera why and how does the firmware make a blurred copy!
     
    zacksomeone likes this.
  12. Pietro

    Joined:
    Jun 4, 2016
    Messages:
    5
    Likes Received:
    0
    I have the same issue, an entire day of shooting was blurry. The first two shots (video) were ok. Everything else was blurry, since it's just my 3rd flight I thought the blurriness I was seeing on the iPad was just for the live feed. Now I also changed settings and it looks like it's back to normal. I hope it's a software thing that they can fix. It would be a hassle to send it back to warranty from the country I live in.
     
  13. PilotPhantom

    Joined:
    May 29, 2016
    Messages:
    5
    Likes Received:
    0
    Same problem after upgrade.. Just before the update my problem was lost of signal..now it's fixed but focus problem appear! How to fix it!
     
  14. Stealthmatt

    Joined:
    Jun 22, 2013
    Messages:
    381
    Likes Received:
    141
    This is a known bug, the only work around is to change the colour mode every time you start the craft or switch between picture or video mode.

    So d-log to none then back to d-log.

    Apparently there is a new beta firmware out that fixes this issue and will be out early next week after it's been beta tested by DJI to ensure no other bugs are included.

    The other option is to downgrade firmware. It is a firmware issue.
     
    Pietro, Albert Hsu and Erised like this.
  15. Erised

    Joined:
    Apr 2, 2016
    Messages:
    822
    Likes Received:
    337
    Thanks Stealth I'm going to try that.
     
  16. Docjkm

    Joined:
    Apr 18, 2016
    Messages:
    27
    Likes Received:
    17
    I TRIED switching back and forth the None, C-log, and Cine, and nothing changes. And it's not just on-screen, the stills on card are crap. Help is on the way?
     
  17. sar104

    Joined:
    Mar 22, 2014
    Messages:
    1,265
    Likes Received:
    245
    Location:
    Los Alamos, NM.
    That's odd - switching color profiles fixes it everytime on my P4.
     
  18. Chopstix Kid

    Joined:
    Apr 19, 2016
    Messages:
    265
    Likes Received:
    106
    Here's my contribution. It's the original 4000x3000 right off the SD card. Thoughts?

    Dropbox - DJI_0007.JPG
     
  19. h8tow8

    Joined:
    May 12, 2015
    Messages:
    52
    Likes Received:
    34
    Can you outline firmware downgrade for us, I need roll back also. Thanks.
     
  20. Blue Bird

    Joined:
    Jun 11, 2015
    Messages:
    615
    Likes Received:
    159
    Location:
    Dade County, Florida
    I'm seeing major cam issues on several threads about the last update of FW.
    It's apparent that DJI will release a FW fix for this real soon! Sure they fixed the range issue, but now this. Do I smell a FW update on the horizon ? :eek: