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p3p dreaded cracks dji or retailer return? uk

Discussion in 'Pro/Adv Discussion' started by SteUk, Nov 4, 2015.

  1. SteUk

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    Hi got the quad out this morning to go for a fly and noticed this hole in the shell. Ive flown it appox 20 easy flights with most of them being only 2 50% battery for breaking in. I am not a aggressive flyer and am very surprised with the crack the question is do i return it to the retailer about a 40 minute drive away or send it to dji?

    Thanks for any advice on this.
    Ste... 20151104_101529.jpg
     
  2. lotusteve

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    I can't see any cracks in your pic
     
  3. nickyb

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    I can see the hole, in the screw recess you mean? I don't think this is a load/stress point but if I was me I would ask for a replacement, I think in the UK you will be covered by your statutory rights as a consumer. Having that in the back of your mind will make you wonder what will happen next. Good luck.
     
  4. rmfa

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    That picture is very clear. Not only is there a crack, there is a big hole. Look at the top left screw mount hole.
     
    Mr.Spock likes this.
  5. SteUk

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    A full replacement or replacement shell?
    I've had it approx 4-5 months 24 flights
     
  6. nickyb

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    A full replacement, if it was my aircraft. Poor build quality.
     
  7. Wibble

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    Where did you buy it? If it was somewhere like Maplin or Jessop I would take it back and they will swop it out no probs!
     
  8. mikeCtv

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    ImageUploadedByPhantomPilots - DJI Phantom Forum1446688027.995842.jpg

    That's not a crack this is a crack. Good luck your retailer will probably send it to DJI for you or save some time and do it yourself. Next time buy on Amazon 30 day A -Z return policy.
     
  9. bobmyers

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    screw hole top left
     
  10. bobmyers

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    now that is a crack for real:eek::eek:
     
  11. Rod Carnochan77

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    Photoshopped Mike ?
     
  12. SteUk

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    I bought it from quadcopters. Co. Uk