Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

P3 Pro refuses to give it up...

Discussion in 'Pro/Adv Discussion' started by Matt1710, Sep 30, 2015.

  1. Matt1710

    Joined:
    Sep 29, 2015
    Messages:
    4
    Likes Received:
    0
    I'd appreciate some help with transferring files (both video and photo) from the factory supplied SD card, to my iMac.

    I'm pretty tech savvy : have GoPro, Sony NEX-7, iPhones etc etc - but can't for the life of me get the P3 Pro to give up the files stored on its SD card! The drone records the files on the card (well - I assume it does - the 'available space' changes and the files are available in the DJI app on my iPhone.

    Am a total drone newbie but have read the manuals cover to cover. I've searched the forums, I've tried different cables (drone's micro USB port to my computer's USB port), have formatted the SD card, have tried the drone's SD card (complete with drone recorded files) in my GoPro and connected that to the computer, tried a different computer, tried Image Capture, iPhoto....nothing is working!

    I haven't yet tried the GoPro's SD card in the drone - maybe the factory SD card is faulty??

    I was expecting just to connect drone to computer (using drone's Micro USB port to computer's USB port, using supplied Micro USB to USB cable) and have the pics/video show up just like any other camera/phone/GoPro....but no!

    Matthew
    NZ
     
  2. Dome

    Joined:
    Apr 24, 2015
    Messages:
    484
    Likes Received:
    97
    Location:
    Italy
    Ehm which microUsb port are you using ?
    You need to attach to camera usb connector, not P3 body. be aware that P3 need to be switched on to work.
     
  3. Matt1710

    Joined:
    Sep 29, 2015
    Messages:
    4
    Likes Received:
    0
    Waaat? I didn't even know/notice there is a micro USB port on the camera?!? (runs off to check drone)....OMG - now I see it. Will give it a go. I read all the manuals yesterday (whilst waiting for the batteries to charge, which went on 5 minutes after the drone arrived by courier!) and must have overlooked the part about the port on the camera. Thanks so much!!

    What's the port on the body for then?
     
  4. Rothgarr

    Joined:
    Sep 10, 2014
    Messages:
    299
    Likes Received:
    95
    Location:
    Connecticut
    The other port is for downloading log files, etc.

    I find it easier to transfer files by popping out the micro SD card and inseting that into my Mac (by using a USB adapter or micro SD > SD adapter.
     
    304HighDrone likes this.
  5. Matt1710

    Joined:
    Sep 29, 2015
    Messages:
    4
    Likes Received:
    0
    Am just worried that fiddling around with the camera and its gimbal whilst popping card in and out, will lead to damage. That gimbal seems so fragile.
     
  6. BarryM

    Joined:
    May 1, 2015
    Messages:
    106
    Likes Received:
    21
    Location:
    Sydney Australia.
    The port on the body is for when you return your P3 to DJI for a warranty claim (hope you never need to do that!) they can download the files from the SD card glued inside the shell to ascertain if the story you tell them is the truth, the whole truth and nothing but the truth! In other words was it pilot error or a fault caused by a part or systems failure. The easiest way is to remove the SD card on the side of the gimbal (left side looking forward) then using a card adaptor insert into your PC and download to view your pics/videos.
     
  7. bbfpv

    Joined:
    Feb 3, 2015
    Messages:
    3,745
    Likes Received:
    1,092
    Location:
    Long Island, NY
    Put the gimbal lock on, and use your free hand to hold the opposite side of the camera while pressing on the SD card w/ a finger on the other hand.
     
  8. BarryM

    Joined:
    May 1, 2015
    Messages:
    106
    Likes Received:
    21
    Location:
    Sydney Australia.
    Just hold the gimbal on the opposite side whilst applying gentle pressure to release the SD card...easy!
     
  9. BarryM

    Joined:
    May 1, 2015
    Messages:
    106
    Likes Received:
    21
    Location:
    Sydney Australia.
    Great minds think alike, eh!!
     
    bbfpv likes this.
  10. Wibble

    Joined:
    Feb 7, 2015
    Messages:
    1,313
    Likes Received:
    478
    Location:
    Brecon Beacons Wales UK
    The stress on the gimbal removing the SD card is nothing like what it gets in flight! Just a light touch will remove the SD card anyway - I NEVER mess around with cables way too slow.
     
  11. rrmccabe

    Joined:
    Jul 2, 2014
    Messages:
    1,647
    Likes Received:
    358
    Location:
    Ankeny, Iowa

    I agree with this. I have removed the card from 2 different phantoms several hundred times with no issues.

    I honestly would be more concerned about wearing out a micro SD connector.

    And unless they have changed things its to frigging slow to transfer via the cable. SD card reader is the way to go.
     
  12. 4wd

    4wd

    Joined:
    Mar 31, 2014
    Messages:
    2,532
    Likes Received:
    421
    Location:
    North York Moors
    That's a typo you mean the micro USB is potentially fragile - agree with this, have had them break lose inside with other small cameras
     
  13. RoyVa

    Joined:
    Apr 10, 2015
    Messages:
    2,246
    Likes Received:
    449
    Location:
    Virginia
    Yea another users helping user and problem solved. Enjoy your toy!
     
  14. rrmccabe

    Joined:
    Jul 2, 2014
    Messages:
    1,647
    Likes Received:
    358
    Location:
    Ankeny, Iowa
    Yes you are right. Micro USB not micro SD :)

    I worry about ruining my tablet connecting it all the time.
     
  15. Matt1710

    Joined:
    Sep 29, 2015
    Messages:
    4
    Likes Received:
    0
    Thanks everyone for all your helpful advice. Seems like removing the SD card is the way to go. Given I have a GoPro which also has a SD card, I will look at options for reading direct from card. Both my computers have card slots so I assume a card adapter is a better (and cheaper) option than a card reader?
     
  16. bbfpv

    Joined:
    Feb 3, 2015
    Messages:
    3,745
    Likes Received:
    1,092
    Location:
    Long Island, NY
    Just go to best buy and pick up a micro sd to usb adapter. Or check amazon. You can get one for under $5.
     
  17. 4wd

    4wd

    Joined:
    Mar 31, 2014
    Messages:
    2,532
    Likes Received:
    421
    Location:
    North York Moors
    You might spot a larger capacity mini-SD which includes an adapter.
    It's a good idea to have two cards once you start taking it out.
    Because you will inevitably go out only to find no card in the slot.
    But your spare one will be in the case. :rolleyes:
     
    bobmyers likes this.
  18. Andrea

    Joined:
    Jun 18, 2015
    Messages:
    153
    Likes Received:
    57
    Location:
    Italy
    Absolutely true.
    USB cable is **** slooooow.
     
  19. RedHotPoker

    Joined:
    May 3, 2015
    Messages:
    3,972
    Likes Received:
    1,365
    Location:
    Edmonton Alberta
    Most new micro sd cards have an adapter included in the packaging.
    Anyway, glad to hear the tiny mystery was figured out.

    Onward and upward. . . Hehe

    RedHotPoker