Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

Advanced p3 motor esc status error and firmware update problem

Discussion in 'Phantom 3 Help' started by mikey939426, Aug 16, 2016.

  1. mikey939426

    Joined:
    Aug 16, 2016
    Messages:
    5
    Likes Received:
    0
    Hello,
    I have about 10 hours on my p3a. It came up with the motor esc status error when i tried to upgrade to the newest version of firmware 1.9.6. The unit shows it has 1.6 on the controller and 1.9.6 on the drone but the files that are supposed to show up on the memory card arent there and the text file says it failed update. I have tried everything to reload the firmware but it won't take it. Everything looks normal except the motors will not start. I have had this phantom for about 6 months. I have done a dual battery mod to it so it isn't under warranty, any more. I just changed the control board to a brand new one and it didn't fix the firmware update or the motor esc status error problem. What do you suggest I do next? I don't want to keep spending money on this and not fixing it. Thanks. Michael
     
  2. msinger

    Approved Vendor

    Joined:
    Oct 30, 2014
    Messages:
    18,850
    Likes Received:
    5,552
    Location:
    US
    Please post that file here.
     
  3. mikey939426

    Joined:
    Aug 16, 2016
    Messages:
    5
    Likes Received:
    0
    This is alI get when I try to update, now. I aborted it after about five or ten minutes of it just going crazy. I had earlier tried letting it run for thirty minutes while going crazy to see if it ever settled down but it did not so, I aborted it. I have changed the main board with a brand new one, tried updating firmware, and done multiple imu calibrations, to no avail. Still the motor esc status error when i try to start it. Really dismayed with p3 at this point. My old p2 seemed indestructible compared to this one. It had been crashed and had multiple motor and esc replacements without any lasting affects. Is there a way to troubleshoot individual motors correctly on this p3? Thank you. Michael

    Delete history success.

    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2016.08.08 03:00:48 =====================
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2016.08.08 03:02:41 =====================
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2016.08.08 03:29:34 =====================
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2016.08.08 03:31:01 =====================
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2016.08.08 04:34:56 =====================
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2016.08.08 15:58:05 =====================
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2016.08.08 16:00:23 =====================
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2014.01.01 00:00:09 remo-con disconnect======
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2016.08.08 16:08:20 =====================
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2016.08.08 16:10:44 =====================
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2016.08.09 01:55:42 remo-con disconnect======
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2014.01.01 00:00:09 remo-con disconnect======
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2016.08.13 20:06:12 =====================
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2016.08.14 22:44:25 =====================
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2016.08.14 22:46:56 =====================
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2014.01.01 00:00:09 remo-con disconnect======
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2014.01.01 00:00:09 remo-con disconnect======
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2016.08.14 23:08:59 remo-con disconnect======
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2014.01.01 00:00:09 remo-con disconnect======
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2014.01.01 00:00:09 remo-con disconnect======
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2014.01.01 00:00:11 remo-con disconnect======
    Packet: P3S_FW_V01.09.0060.bin
    Upgrading ...
    Result: Failed.
    Reboot the aircraft and try to upgrade the firmware again.

    ========== 2014.01.01 00:00:12 remo-con disconnect======
    Packet: P3S_FW_V01.09.0060.bin
    Result: Failed.
    Reboot the aircraft and try to upgrade the firmware again.

    ========== 2014.01.01 00:00:12 remo-con disconnect======
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2014.01.01 00:00:12 remo-con disconnect======
    Packet: P3S_FW_V01.08.0080.bin
    Result: Failed.
    Reboot the aircraft and try to upgrade the firmware again.

    ========== 2014.01.01 00:00:12 remo-con disconnect======
    Packet: P3S_FW_V01.09.0060.bin
    Result: Failed.
    Reboot the aircraft and try to upgrade the firmware again.

    ========== 2014.01.01 00:00:12 remo-con disconnect======
    Packet: P3S_FW_V01.09.0060.bin
    Result: Failed.
    Reboot the aircraft and try to upgrade the firmware again.

    ========== 2016.08.15 14:48:23 =====================
    Packet: P3S_FW_V01.09.0060.bin
    Result: Failed.
    Reboot the aircraft and try to upgrade the firmware again.

    ========== 2014.01.01 00:00:12 remo-con disconnect======
    Packet: P3S_FW_V01.09.0060.bin
    Result: Failed.
    Reboot the aircraft and try to upgrade the firmware again.
     
  4. mikey939426

    Joined:
    Aug 16, 2016
    Messages:
    5
    Likes Received:
    0
    That file was the result of trying to update with the newest version for the p3. The memory card was first formatted, then the new file was downloaded to the card and the card inserted into the p3. The file was labeled p3s fw v01.09.0060.bin

    Michael
     
  5. alokbhargava

    Joined:
    Sep 28, 2015
    Messages:
    5,093
    Likes Received:
    1,637
    Location:
    San Francisco, CA
    I don't see the labeling of the file in the right format.


    Sent from my iPhone using PhantomPilots
     
  6. mikey939426

    Joined:
    Aug 16, 2016
    Messages:
    5
    Likes Received:
    0
    Hello,

    I just tried it, again. I downloaded the correct file from dji, put it on the newly formatted card and put it in the p3 and let it run for thirty minutes. I got the exact same text file when I aborted the process. I don't know what to do. Very odd that it did this on a new board. Isn't that where the program is stored? I don't know what to do next.

    Exactly what is this text file telling me? Michael


    Delete history success.

    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2016.08.08 03:00:48 =====================
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2016.08.08 03:02:41 =====================
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2016.08.08 03:29:34 =====================
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2016.08.08 03:31:01 =====================
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2016.08.08 04:34:56 =====================
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2016.08.08 15:58:05 =====================
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2016.08.08 16:00:23 =====================
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2014.01.01 00:00:09 remo-con disconnect======
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2016.08.08 16:08:20 =====================
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2016.08.08 16:10:44 =====================
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2016.08.09 01:55:42 remo-con disconnect======
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2014.01.01 00:00:09 remo-con disconnect======
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2016.08.13 20:06:12 =====================
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2016.08.14 22:44:25 =====================
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2016.08.14 22:46:56 =====================
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2014.01.01 00:00:09 remo-con disconnect======
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2014.01.01 00:00:09 remo-con disconnect======
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2016.08.14 23:08:59 remo-con disconnect======
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2014.01.01 00:00:09 remo-con disconnect======
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2014.01.01 00:00:09 remo-con disconnect======
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2014.01.01 00:00:11 remo-con disconnect======
    Packet: P3S_FW_V01.09.0060.bin
    Upgrading ...
    Result: Failed.
    Reboot the aircraft and try to upgrade the firmware again.

    ========== 2014.01.01 00:00:12 remo-con disconnect======
    Packet: P3S_FW_V01.09.0060.bin
    Result: Failed.
    Reboot the aircraft and try to upgrade the firmware again.

    ========== 2014.01.01 00:00:12 remo-con disconnect======
    Packet: P3S_FW_V01.03.0020.bin
    Result: Abort.
    The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

    ========== 2014.01.01 00:00:12 remo-con disconnect======
    Packet: P3S_FW_V01.08.0080.bin
    Result: Failed.
    Reboot the aircraft and try to upgrade the firmware again.

    ========== 2014.01.01 00:00:12 remo-con disconnect======
    Packet: P3S_FW_V01.09.0060.bin
    Result: Failed.
    Reboot the aircraft and try to upgrade the firmware again.

    ========== 2014.01.01 00:00:12 remo-con disconnect======
    Packet: P3S_FW_V01.09.0060.bin
    Result: Failed.
    Reboot the aircraft and try to upgrade the firmware again.

    ========== 2016.08.15 14:48:23 =====================
    Packet: P3S_FW_V01.09.0060.bin
    Result: Failed.
    Reboot the aircraft and try to upgrade the firmware again.

    ========== 2014.01.01 00:00:12 remo-con disconnect======
    Packet: P3S_FW_V01.09.0060.bin
    Result: Failed.
    Reboot the aircraft and try to upgrade the firmware again.

    ========== 2014.01.01 00:00:11 remo-con disconnect======
    Packet: P3S_FW_V01.09.0060.bin
    Result: Failed.
    Reboot the aircraft and try to upgrade the firmware again.


    Michael
     
  7. Dronason

    Joined:
    Aug 9, 2015
    Messages:
    498
    Likes Received:
    82
    Location:
    Switzerland
    Firmware version 1.9.60 for the P3 is the last one and version 1.6 for the remote control is also the latest one.

    There are some more log files with full details about the upgrade process. See thread Increase in the number of crash threads recently? at post #15, I just learned it yesterday from there. That could help others to see if you have really a firmware issue. This is hidden folders, I cannot see them on my PC put if I put the uSD card on my Android tablet, I can see them.

    I assume you checked that all motors are fully free to rotate.
     
  8. MPPilot

    Joined:
    Apr 26, 2016
    Messages:
    202
    Likes Received:
    90
    Location:
    Swarthmore, Pennsylvania, United States
    Please excuse what may be a stupid question, but isn't the P3A more in line with the P3P than the P3S? Just wondering why the A is getting an S update. And what does the P34k use? I didn't even see firmware listed for it in the downloads section.
     
  9. Dronason

    Joined:
    Aug 9, 2015
    Messages:
    498
    Likes Received:
    82
    Location:
    Switzerland
    Yes, P3A and P3P are similar where P3S is really different.
    The firmware names what they are, the professional firmware (Phantom 3 Professional - Specs, FAQ, Tutorials, Downloads and DJI GO | DJI) and for the P3A is here Phantom 3 Advanced - Specs, FAQ, Tutorials, Downloads and DJI GO | DJI as zip files. The strange name is in the zip file.
    DJI programmers defined the P3P firmware as P3S_FW_V01.09.0060.bin and P3P as P3X_FW_V01.09.0060.bin and yes they used S for the advance and X for the Pro, but that was much before the standard exist (no idea what standard or 4k name have as I don't own them).
    So that's more related to the history of development by DJI.