I didnt realize it having never owned one, I didn't know what to look for. When it arrived I got it charged and ready to fly as fast as possible, took it in my back yard and flew it 5 minutes. Nothing complicated. Recorded the video and someone asked me why the horizon was off when they saw the video. I didn't crash it or have anything happen in my possession. So it def arrived like that. The L shape arm was actually scrubbing the bottom plate so it would not swivel. After reading a few posts I found online I did get brave enough to try gently with my fingers to bend it. I bent it enough it would swivel which has really helped the gimbal action obviously. But the tilt on the camera is pretty bad. Been waiting for 4 days for some reply from DJI. From everything I have read I should just accept it's my problem to deal with. Soooooo, my question is about bending it myself. Should I do it? Do I need any special tools? Is there any video or instructions about dismantling the gimbal or removing the camera I can refer to? This is my first ever copter. I have been saving for a long time. I refused to buy a cheap parrot etc. I was willing to wait until I got something decent. So I'm very excited about it and I love flying it. So far only one semi hard landing, no crashes. Thanks for any advice you can give a newbie.