OMG, big failure, My pro arrived and I was like kid in a toy shop at Christmas. However all this "fly from the box" is hard to believe. First thing the manual says is charge the batteries, copter. Battery took 1 hour, controller battery took overnight. Never mind, batteries charged and on to the next step. Upgrade the firmware. I have downloaded the latest version from DJI but win zip will not open a "bin file" nor will 7zip. Job stopped. I have now had the kit for 2 days and not even put the rotors on. HELP ME PLEASE. Chris W has suggested I just fly with the firmware that is installed, so I did. Yipee I am now part of the gang So here comes the questions, 1, firmware upgrade issue 2. first flight (all of 3 mins) the video is jittery when using quick time player, any thoughts would be gratefully received. 3. underneath where I am typing this now it says "tags" what is that?