Oops - Crash. How about a sticky?

[WetDog]

I think we need a sticky thread that describes a basic 'crash report'. We always ask the same things, eventually get there but ramble about and everyone has to listen to my ranting about aliens again.

Something like

Model:
Aircraft Firmware (and instructions on how to find them)
App type and version
RC firmware
Conditions
Warnings / Error messages

Instructions on how to send the files to Healthy Drones and the offline / on line converters.

Might help msinger from replying with the same message every other day....

 

[msinger]

The next problem will be getting people to read the sticky

 

[WetDog]

The next problem will be getting people to read the sticky

Well, yes. But we tried.....

 

[Michael Sepesy]

I think we need a sticky thread that describes a basic 'crash report'. We always ask the same things, eventually get there but ramble about and everyone has to listen to my ranting about aliens again.

Something like

Model:
Aircraft Firmware (and instructions on how to find them)
App type and version
RC firmware
Conditions
Warnings / Error messages

Instructions on how to send the files to Healthy Drones and the offline / on line converters.

Might help msinger from replying with the same message every other day....

Someone needs to admit there is a problem with the firmware and DJI's customer support. My opinion.

 

[flpholt]

people don't read just look at the pictures

 

[msinger]

Someone needs to admit there is a problem with the firmware and DJI's customer support. My opinion.

How exactly is that going to contribute toward this sticky idea? You lost me.

 

[msinger]

people don't read just look at the pictures

Or, do you mean people don't search -- they just post new threads?

 

[flpholt]

forum is like this alot

 

[WetDog]

Now guys, behave. I'm thinking about it from the position of a new poster that just crashed their P3/4. They're upset. Confused. If they contacted DJI they would be told to send in the flight logs (Flight logs? What logs? There weren't any logs in the box, just a few bits of cardboard.) We ALWAYS ask the same questions although usually in a fairly random order depending on who happens to be around.

Any why would you call DJI anyway if you just crashed? It's not always obvious that it is a reasonable approach. If you crash your new car into a pole, do you call GM?