Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

  1. rookieplayer

    Joined:
    Sep 12, 2016
    Messages:
    4
    Likes Received:
    0
    Hi guys,

    Yes I am one of those guys. 1st flight and guess what... big crash... :)

    I pressed the left toggle down and pressed the home button on the remote consul and it fell from the sky about 20 meters up. I remember the salesman telling me to do that to return it home. I dont think Im supposed to press the left toggle down and press home. i did this because I had a low battery message and I panicked. (could it be it ran out of battery power?)

    anyway, no damage to the drone itself but the cameral completely severed from the drone. can we just replace the camera gimbal? and whats the costs of this. I hope I dont need to buy a new one.

    thank you guys for any help.

    Rookie
     
  2. msinger

    Approved Vendor

    Joined:
    Oct 30, 2014
    Messages:
    18,998
    Likes Received:
    5,596
    Location:
    US
    If you pulled the left stick down and into the right corner, you initiated CSC -- which shuts off the motors.

    P4-Stop-Motors-Mid-Flight.png
     
  3. rookieplayer

    Joined:
    Sep 12, 2016
    Messages:
    4
    Likes Received:
    0
    Thanks for that Msinger... that confirms it. I should not have listened to the salesman...but its my fault. I should have done more research.

    is there a quick fix for the camera? the ribbon cables are completely severed.

    thanks and much appreciated.
     
  4. msinger

    Approved Vendor

    Joined:
    Oct 30, 2014
    Messages:
    18,998
    Likes Received:
    5,596
    Location:
    US
    Please post photos of any damage you see.
     
  5. eaglegoaltender

    Joined:
    Jan 13, 2016
    Messages:
    741
    Likes Received:
    273
    Doesn't just pulling the left stick straight down kill the motors anyway (not into the corner) - or is that only when its on the ground?
     
  6. msinger

    Approved Vendor

    Joined:
    Oct 30, 2014
    Messages:
    18,998
    Likes Received:
    5,596
    Location:
    US
    That will only shut down the motors after the Phantom stops descending for about 3 seconds.
     
    QuadBart and vjs like this.
  7. eaglegoaltender

    Joined:
    Jan 13, 2016
    Messages:
    741
    Likes Received:
    273
    Gotcha - thank you.
     
  8. rookieplayer

    Joined:
    Sep 12, 2016
    Messages:
    4
    Likes Received:
    0
    Hi Msinger ,,

    Here is the damage : (hope the file isnt too big)
     

    Attached Files:

  9. msinger

    Approved Vendor

    Joined:
    Oct 30, 2014
    Messages:
    18,998
    Likes Received:
    5,596
    Location:
    US
    You definitely need a gimbal yaw arm. It looks like the gimbal ribbon cable is damaged too. Here are a few places where you can purchase those parts:
    The following video shows how to replace the gimbal yaw arm and ribbon cable:



    I don't think you're going to be able to repair your shell unless you remove the top. If you decide to do that, you might be able to bend it back and then repair it with Bondic. Or, buy a new shell on Amazon or from DJI and replace the top. If aesthetics don't really matter to you, then you could just cover it with white electrical tape.
     
    Fishie, Biggle, jhax01 and 2 others like this.
  10. eaglegoaltender

    Joined:
    Jan 13, 2016
    Messages:
    741
    Likes Received:
    273

    The most helpful guy on this forum - by far.

    Quite sure I can safely say, on behalf forum members..............Many thanks for your on-going assistance "msinger"
     
    jogforfitness and msinger like this.
  11. rookieplayer

    Joined:
    Sep 12, 2016
    Messages:
    4
    Likes Received:
    0
    msinger -- thanks for the big time help.
    so you're assuming that my camera is not damaged and no need to be replaced?
     
  12. msinger

    Approved Vendor

    Joined:
    Oct 30, 2014
    Messages:
    18,998
    Likes Received:
    5,596
    Location:
    US
    No. I'm just assuming it'll be cheaper to fix the broken parts than replace the entire camera & gimbal.
     
  13. jhax01

    Joined:
    Aug 16, 2016
    Messages:
    80
    Likes Received:
    37
    Holy Mother of God that's a lot of screws!
     
  14. Killem

    Joined:
    Sep 13, 2016
    Messages:
    3
    Likes Received:
    2
    Hello, another noob here.. So I am a bit confused, will pulling down the left stick cause the motors to shut down or not while in the air?
    Seems that are different opinions about this..
     
  15. msinger

    Approved Vendor

    Joined:
    Oct 30, 2014
    Messages:
    18,998
    Likes Received:
    5,596
    Location:
    US
    No.
     
  16. allentc2

    Joined:
    Nov 4, 2014
    Messages:
    98
    Likes Received:
    21
    Location:
    Cross Lanes, WV
    I can tell you from recent personal experience that pulling the left stick down will NOT kill the motors if the drone still thinks it's flying. :D
     
  17. jogforfitness

    Joined:
    Mar 30, 2016
    Messages:
    93
    Likes Received:
    16
    As indicated above in the above graphic, pulling the left stick down to the inside in combination with pressing the RTH button will shutdown the motors.


    Sent from my iPad using PhantomPilots
     
  18. Trinimon

    Joined:
    Aug 30, 2016
    Messages:
    118
    Likes Received:
    45
    Location:
    Canada
    Ouch, sorry to hear @rookieplayer

    Good thing you can buy replacement parts to get it up and going again.

    I think I watched every Youtube video and read the manual 2x before I took it outside for my first flight. This is new for me as I would usually toss the manual out and go on instinct. :p
     
  19. Killem

    Joined:
    Sep 13, 2016
    Messages:
    3
    Likes Received:
    2
    Okay, tried it out last night and it indeed does not shut of the motors.. Tried it fairly low to the ground and the only thing that happened was that it descended (like it should).. Thanks for the confirmations !

    Anybody have any experience with filming wakeboarding from or shore or from the boat ? Or found any example video's ?
     
    Trinimon likes this.