Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

Professional Non DJI Intelligent Battery Detected

Discussion in 'Phantom 3 Help' started by DavGerm4, Mar 27, 2016.

  1. DavGerm4

    Joined:
    Mar 23, 2016
    Messages:
    2
    Likes Received:
    0
    I see that there are quite a few threads open with this issue, and after reading through the others having problems, their solutions haven't really fixed my issue?

    I got 2 Batteries online, in the description it said they were "DJI Authentic" which I believe now to be false.

    I've done the firmware update, I have the latest iOS App, and I've cleaned the contacts on both the drone, and the battery.

    What would be the best route to go now? I love my Phantom 3, just wish I could use the other batteries when I take it out...
     
  2. msinger

    Approved Vendor

    Joined:
    Oct 30, 2014
    Messages:
    19,116
    Likes Received:
    5,630
    Location:
    US
    The ideal route would be to return them and purchase OEM DJI batteries. You can find OEM batteries here.
     
  3. DavGerm4

    Joined:
    Mar 23, 2016
    Messages:
    2
    Likes Received:
    0
    Wow, thank you for the quick response! Ya, I already emailed the seller and asked for a refund.