Was notified by Bangood they wanted pics or video of "proof" the battery didn't work. I did that and Bangood decided to refuse my refund. And they asked for video or pictures. I already sent these as proof. Can't show the Phantom falling from the sky...IT WON'T FLY! Not sure how else to "prove" it does not work? I advise anyone thinking about buying a battery from Bangood, to rethink and buy a reputable battery from a reputable company instead. Save yourselves the misery and headache I am going through.
"We are so sorry to hear that there are some problems of the item:[SKU327877]4500mAh 15.2V 4S Intelligent Battery For DJI Phantom 3 Professional Advance Standard Versions in your order#xxxxxxxx. Could you please send a short video or some pictures to show the detail (with the product label /banggood logo)? It’s necessary for our related staff to know what's the problem with the product and then we can go forwarding to offer you a solution."
And of course, no solution was offered in the reply to the photos I sent:
"Dear Customer ,
We are apologize for leaving a unhappy shopping experience at banggood .
Would it be possible for you to send us some picture or video ?Which will show more detail that maybe I can help you .
We sincerely hope to hearing from you .
Best regards,"
:
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