Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

Advanced No Signal issues 2nd post

Discussion in 'Phantom 3 Help' started by Phantom Titan, Feb 11, 2016.

Thread Status:
Not open for further replies.
  1. Phantom Titan

    Joined:
    Feb 10, 2016
    Messages:
    18
    Likes Received:
    1
    [​IMG]

    Trying to get more thoughts on this or direction on where to go. My P3A is not even 2weeks old and I'm having issue with video capture and photo capture. The screen shot above is what I get when I switch from camera to video mode. Live feed is fine, flight is fine. I just can't capture any moments.
    Things I've done or checked:
    Newest firmware update
    Newest app update
    SD card that shipped with bird
    iPhone 6s+ is my device (restarted and redownloaded)
    Full function of camera from controller

    Green light on front of camera is solid green till I switch to video or try to take a picture then it goes out for a few seconds before blinking for a few seconds then solid green again. If I switch to video it auto switches back to photo mode after cycling through.


    Sent from my iPhone using PhantomPilots mobile app
     
  2. twisted1504

    Joined:
    Feb 8, 2016
    Messages:
    79
    Likes Received:
    12
    Location:
    Rugby, England
    Personally I'm giving up on this board, you seem to get loads of views on a post but nobody can be bothered to offer advice, on my first post someone told me to stipulate which bird I was using and suggested I hadn't provided enough information. Standard was selected in the prefix. Good luck with your issues mate. But I'd speak to DJI, you can find the link to their live chat within the DJI Go app under the far right bottom tab.
     
  3. garykeithmead1

    Joined:
    Nov 29, 2015
    Messages:
    259
    Likes Received:
    39
    Location:
    Uk
    Try uninstaling the go app and reinstall from Dji web site.
     
  4. dirkclod

    dirkclod Moderator
    Staff Member

    Joined:
    May 9, 2014
    Messages:
    10,678
    Likes Received:
    5,712
    Location:
    Amory Mississippi
    Well hate your giving up so quick but the advice you just gave wasn't no help to the OP .
    No need to just rant .Someone will see this and help .I would but don't have his model .
     
  5. LuvMyTJ

    LuvMyTJ ADMINISTRATOR
    Staff Member

    Joined:
    Feb 9, 2014
    Messages:
    6,811
    Likes Received:
    4,376
    Location:
    Live! From New York!
    Many folks tried to help you and answered in the first post. By the way, please don't start multiple threads with the same topic - No Signal, won't take pictures or capture video

    If no one has a solution so far the next logical step it to contact DJI for repairs if it is too late to return it to the place of purchase.
     
    garykeithmead1 likes this.
Thread Status:
Not open for further replies.