New Battery not charging.

[Encantador]

Recieved a new battery for my Vision today. Put it on charge but after 7 hours, still only have two bars and a flashing third.

I am sure the initial charge didn`t take this long with my other batteries.

Anyone had similar problems?

Just wondering whether discharging it and recharging may help.

Knowing how critical good batteries are, would I be better getting it replaced?

Thanks

 

[saltire]

I would ask for a new battery .

 

[Pull_Up]

Plug into the Assistant and have a look at the battery stats and see what's going on. Might give information that could help identify it as a manufacturing defect, or if all is well might point to the charger being at fault.

 

[Migmon]

I wouldn't trust it, send it to dji

 

[GetaGrip]

I would try a discharge and supervised recharge. There is part of the intelligent charging circuit that won't allow topping off a partially discharged battery, so that could be the culprit.

 

[Encantador]

Thanks for the replies.

I will try discharging it but am not hopeful. When I took it off charge yesterday the lights stayed on (still 2 bars), it took 4-5 pushes of the switch to get them to go off.

I will connect it to the computer but doubt I will understand what it is telling me.

Dealer has said they will sell me a new one and then give me a refund when the faulty one gets back to them.

Thanks again.