My new battery will not charge

[kyte]

I recently received my P3 Professional which came with 2 batteries. One of the batteries will not charge. The charger works fine on the other battery which I have used now several times.

Has anyone else had this problem with a new battery.?
It flashes the 1st green light on & off but will not take any charge. I am unable to use it & it is not hot!

 

[Erroll]

I recently received my P3 Professional which came with 2 batteries. One of the batteries will not charge. The charger works fine on the other battery which I have used now several times.

Has anyone else had this problem with a new battery.?
It flashes the 1st green light on & off but will not take any charge. I am unable to use it & it is not hot!

Put it into the quad and check what the DJI app shows about the battery's condition. That might give a clue as to the problem.

 

[RoyVa]

You may try connecting it to the charger and hitting the pier button once to see if it will start charging. If not DJI support time.

 

[TX-Xced]

1. The battery will enter hibernation mode if depleted and stored for a long period. When in hibernation mode, if you try to power on the battery, the battery power LED will show a solid red light and the battery level LEDs will all be off. You cannot manually turn off the battery power LED in this state. Leave the battery unattended for 5 minutes, and then the light will turn off. Recharge the battery to bring it out of hibernation.
   

 

[bobmyers]

1. The battery will enter hibernation mode if depleted and stored for a long period. When in hibernation mode, if you try to power on the battery, the battery power LED will show a solid red light and the battery level LEDs will all be off. You cannot manually turn off the battery power LED in this state. Leave the battery unattended for 5 minutes, and then the light will turn off. Recharge the battery to bring it out of hibernation.

Well that's good to know-- where does that info come from?

 

[TX-Xced]

Well that's good to know-- where does that info come from?

Hey Bob - It's from the DJI battery safety manual.

But re-reading Kyte's post he stated the following so I don't think thats is issue.

It flashes the 1st green light on & off but will not take any charge. I am unable to use it & it is not hot!

Kite - you might try unplugging the charger from the wall and the unplugging the battery from the charger waiting a few mins for the capacitance to drain out of the charger. Then plug back in to the wall and re-connect the battery. Give that a go.

 

[bobmyers]

Hey Bob - It's from the DJI battery safety manual.

But re-reading Kyte's post he stated the following so I don't think thats is issue.


Kite - you might try unplugging the charger from the wall and the unplugging the battery from the charger waiting a few mins for the capacitance to drain out of the charger. Then plug back in to the wall and re-connect the battery. Give that a go.

Guess I should read the DJI Safety Manual again-- been about 4 months Thanks!