I got my new Phantom and followed the setup directions to set it up. I pulled the controller in for calibration then clicked to upgrade the firmware and it crashed. I'm a computer guy and haven't been able to figure out how to fix it. Calling DJI is impossible with 4-6 calls a day all week and it either says they have high call volume and hangs up or puts me in the queue then hangs up and gives me the same message once I get to 5th in line. Any suggestions for how to fix this or get ahold of DJI? I've googled and search these forums but haven't found the right search to find anything useful. Thank you!