Losing Video Feed but Continuing Data Feed

[davebaum1]

Recently, I've started losing the video portion of my P2V much sooner (closer proximity) than I used to. However, I'm still getting real-time altitude, distance, and speed readings. I have to turn off the wi-fi extender and recycle the camera power and then reconnect. This is extremely aggravating. My flying conditions and location of flight hasn't changed.

Any ideas why the video feed keeps breaking all of a sudden and how I can restore it? I'm still on firmware 2.0. Worked great for several weeks. This has just started happening.

Thanks

 

[mr_3_0_5]

Your app updated to 1.0.37 and this is a known issue
You can try and revert back to version 1.0.32 for best results at the moment

 

[Pull_Up]

Or update to the new 1.0.40 if you dare: reports are coming in it's fixed blank screen and short-range wifi loss issues...

 

[mr_3_0_5]

I don't see 1.0.40 available?

 

[davebaum1]

Your app updated to 1.0.37 and this is a known issue
You can try and revert back to version 1.0.32 for best results at the moment

How would I be able to get 1.0.32 back on my iPhone?

 

[gunslinger]

Recently, I've started losing the video portion of my P2V much sooner (closer proximity) than I used to. However, I'm still getting real-time altitude, distance, and speed readings. I have to turn off the wi-fi extender and recycle the camera power and then reconnect. This is extremely aggravating. My flying conditions and location of flight hasn't changed.

Any ideas why the video feed keeps breaking all of a sudden and how I can restore it? I'm still on firmware 2.0. Worked great for several weeks. This has just started happening.

Thanks

Apple IOS or Android?

-slinger

 

[davebaum1]

iOS

 

[gunslinger]

iOS

Okay... Sounds like you're on 1.0.37. This is a known issue. Unless your iPhone is jailbroken, or you have the previous version, 1.0.32 on iTunes on your PC, you'll have to wait for the new version, which does fix this problem. The Android version came out yesterday and works fine. It always takes a little longer for the Apple IOS version to come out because of what Apple puts software vendors through. I'd bet that within a week or so, the new version will be out and you'll be back in business..

-slinger

 

[davebaum1]

What about that file on your website I found in another post? Would that work if I roll back to 1.0.32?

 

[gunslinger]

I forgot to mention... If you dumb your preview down to 320 x 240 @ 15FPS, it'll allow you to at least view the vid, in the meantime...

-slinger

 

[gunslinger]

What about that file on your website I found in another post? Would that work if I roll back to 1.0.32?

That'd work only if you've jailbroken your iPhone...

-slinger

 

[davebaum1]

Oh. Gotcha. Guess I'll wait it out. Thanks for the info.


Sent from my iPhone using Tapatalk

 

[davebaum1]

Or update to the new 1.0.40 if you dare: reports are coming in it's fixed blank screen and short-range wifi loss issues...

You mentioned 1.0.40. I don't see what that's available for iOS yet. Any word on when it's coming?

 

[Pull_Up]

I haven't heard anything, but the waypoints version of the app is due out soon so perhaps they are waiting to do it all at once?

 

[mr_3_0_5]

Here is the update I got they want me to send the bird in

Thanks for the informations.
We noticed the problem. And some of the issue can be fixed by lower the resolution, and some may caused by using a not recommended phone, for the rest may cause by the unmatch of the wifi board and new firmware.
And we will offer some upgrade of the wifi board to match with the new firmware app for the third condition.

Thanks&Best regards,

DJI Tech-support