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  1. Marc Hufnagel

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    The retail box was factory sealed and from an Apple Store. The outside shows no damage from being dropped or the like, nor does the styrofoam show any damage.

    The props are bent, the power brick I have no idea what happened there. Even the styrofoam
    is warped from it. I should have opened it before leaving since I'm 90 miles away so now I have another trip next weekend. :(


    [​IMG] [​IMG][​IMG][​IMG]


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  2. Fitcherama

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    That truly sucks! Bad luck.


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  3. Marc Hufnagel

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    I should make clear this was a exchange due to a 'left vision positioning system error ' that would not go away.
     
  4. Ramphex

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    Sorry to hear buddy. How bad are the props?
     
  5. Marc Hufnagel

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    These are the worst ones. Five of them total have bent ends, up or down.

    [​IMG][​IMG][​IMG]


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  6. Ramphex

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    should see if DJI will just overnight you new parts
     
    Marc Hufnagel likes this.
  7. Tyler 1234

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    That will never happen


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    #7 Tyler 1234, Apr 3, 2016
    Last edited: Apr 5, 2016
    Marc Hufnagel likes this.
  8. Marc Hufnagel

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    I'll just wait till I can swap it. No idea what the whole story on it really is.
     
  9. Ramphex

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    Why not? Shipping for large companies costs pretty much nothing to them
     
  10. Phantom751874

    Joined:
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    DJi isn't gonna overnight anything to any one. They'll send you free props but it's not gonna be overnight. They just don't do that kind of thing.
     
  11. Ramphex

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    That sucks. Kind of expected them to be like that
     
  12. Marc Hufnagel

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    Apple sending return label by email and shipping new unit as soon as tracking number shows picked up. Nice.
     
  13. m0j0

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    hahahaha.. DJI and overnight shipping of replacement parts.. LOL

    When pigs fly...