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Professional Limp Gimbal-Still

Discussion in 'Phantom 3 Help' started by Dr. Paul, Sep 6, 2016.

  1. Dr. Paul

    Sep 6, 2016
    Likes Received:
    So I crashed my Phantom 3 Pro about a month ago and the camera separated completely from the gimbal-along with a few broken/bent legs. I did some research and ordered the replacement parts (flex cable and gimbal attachment piece). I was able to get it all put back together and also inspect the components and logic board while I was doing it and it seemed to look good-no burnt or black areas or lose pieces. After I reassembled everything I turned the Phantom on and it did it's regular start up beep but the gimbal doesn't move at all. It's completely limp. I even double checked all of the connections with both the flex cable and also the two white cables going from the gimbal itself to the body of the drone and it all looks good. The Phantom will connect to the controller/app and I have ability to fly but the overall status says that the gimbal isn't connected and "gimbal gyroscope error-hardware malfunction. Contact DJI support for repairs." Also the critical error solid red lights are on. I know I have updates to do but I am at a lost of what to do next. How do I know if the gimbal needs replaced completey or if it's something else? I would appreciate the help!!!
  2. Great_Lakes

    Apr 22, 2016
    Likes Received:
    South Eastern Michigan
    Two questions:

    1. Did you replace the ribbon flex cable with a genuine DJI replacement part or a 3rd party flex cable?
    2. Did you put the camera back on in the correct orientation. (it is entirely possible to put the camera on upside down)!

    Many people have said that 3rd part flex cables do not work.
    If the camera is on upside down it will look totally fine, but won't work. When looking at the drone from the front (facing you) the camera should be slightly to the right of center. If it is on the left side, it is on backwards.

    I would start with the ribbon cable. Order one directly from DJI. It costs more, but may fix your problem.

    Also, photos of the broken piece(s) and the camera on the drone after the repairs would be helpful.