Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

Just received P3 -Packed like &€%#

Discussion in 'Pro/Adv Discussion' started by Bugs, May 14, 2015.

  1. Bugs

    Joined:
    May 14, 2015
    Messages:
    21
    Likes Received:
    0
    My P3 arrived today, wedged in a cardboard carton with the sides bulged out. One piece of bubblewrap laying on top.

    Opened it up and the clear plastic clip that is supposed to secure the camera/gimbal was loose in the box.

    Waiting on a call back from B&H on when a new, properly packed P3 will be available. I worked for UPS years ago and know how packages get battered.

    Is it common for the protective clip to be knocked loose in shipping? Hate to wait for a replacement but $1259 is worth decent packing. This may as well been pre-crashed.

    Thoughts? Bummin right now.
     
  2. Kingfish28

    Joined:
    Apr 8, 2015
    Messages:
    242
    Likes Received:
    84
    Yes, most everyone has had the plastic gimbal clip sitting in the bottom of the box.
     
    snowghost likes this.
  3. bbfpv

    Joined:
    Feb 3, 2015
    Messages:
    3,744
    Likes Received:
    1,092
    Location:
    Long Island, NY
    I think it's safe to say that every single one of us received it w/ the gimbal lock either off completely, or hanging off.
     
    BigPig and snowghost like this.
  4. gfredrone

    Joined:
    Jan 24, 2014
    Messages:
    1,221
    Likes Received:
    191
    All e RC wrapped mine in big air pouches and then put a thick box around that.
     
  5. snowghost

    Joined:
    Feb 13, 2015
    Messages:
    1,057
    Likes Received:
    213
    Location:
    SoCal, USA
    My gimbal lock was off too. Freaked me out a bit, but it seems to work just fine.
     
  6. Bugs

    Joined:
    May 14, 2015
    Messages:
    21
    Likes Received:
    0
    was the gimbel lock still on with good overpacking?
     
  7. N017RW

    Joined:
    May 2, 2014
    Messages:
    6,239
    Likes Received:
    1,613
    Location:
    Palm Beach Co.- FL
  8. Bugs

    Joined:
    May 14, 2015
    Messages:
    21
    Likes Received:
    0
    1431634007613.jpg 1431634077853.jpg As per request
     
  9. Recce2

    Joined:
    Dec 4, 2013
    Messages:
    103
    Likes Received:
    31
    Location:
    Duluth, MN
    Check for any physical damage, if none, then get it going and ensure it initializes OK on power up.
    Too bad this happens, but, it should be OK.
     
  10. Allezdada

    Joined:
    Mar 23, 2015
    Messages:
    93
    Likes Received:
    17
    Mine was on, but I picked it up locally.
     
  11. N017RW

    Joined:
    May 2, 2014
    Messages:
    6,239
    Likes Received:
    1,613
    Location:
    Palm Beach Co.- FL
  12. Bigdz

    Joined:
    Jul 22, 2014
    Messages:
    638
    Likes Received:
    121
    Location:
    San Jose, Ca
    I received my P3A in a box that was to big with no bubble wrap inside it, to prevent it from banging side to side. And like the rest, the gimbal lock was off.
    I considered returning it but held off after I tested the bird and all seemed okay.
     
  13. fastsmiles

    Joined:
    Apr 22, 2014
    Messages:
    844
    Likes Received:
    130
    Location:
    Fort Worth, Tx
    Got mine from Drone Nerds, delivered on time, nicely packed and the guard was still in place.
     
  14. Bugs

    Joined:
    May 14, 2015
    Messages:
    21
    Likes Received:
    0
    What's warranty coverage like on these? If I have a walking wounded unit don't want to get hosed down the road.
     
  15. Bugs

    Joined:
    May 14, 2015
    Messages:
    21
    Likes Received:
    0
    Depending on backlog, this may go back to B&H and will order from someone who can pack. B&H used to be top notch, but the last few things I ordered are getting Amazon-like (not good) in terms of packing.
     
  16. Kingfish28

    Joined:
    Apr 8, 2015
    Messages:
    242
    Likes Received:
    84
  17. offthefront

    Joined:
    Jan 11, 2015
    Messages:
    102
    Likes Received:
    24
    Location:
    Northeast Florida
    If it looks ok. ....fly it .....
     
  18. Bugs

    Joined:
    May 14, 2015
    Messages:
    21
    Likes Received:
    0
    The Phantom box is wedged into the cardboard shipping box. I can hold the shipping box upside down and shake it and the P3 box will not fall out. That means all shock on the shipping box goes straight to the P3 box, and everything inside gets the shake n bake. Ask anyone who has worked at a UPS sorting facility about the tender loving packages get ;)

    The gimbel clip is presumably there for a reason. If it is knocked off, it can't do its job.
     
  19. kjopc

    Joined:
    May 18, 2014
    Messages:
    121
    Likes Received:
    30
    Location:
    Nipissing Township, Ontario, Canada
    Just opened mine and the gimbal clamp was off. It looks like the foam camera shipping wedge separates the parts so the clamp doesn't have any friction to stay in place.

    Haven't tried to start mine yet, but my first thought was that nobody would believe me if it were broken in shipping.

    The charger was bulging in its box with the flap partly open. The children who assemble these toys must have short attention spans during packing lessons.
     
    bbfpv and Apparition like this.
  20. Fplvert

    Joined:
    May 28, 2014
    Messages:
    1,559
    Likes Received:
    708
    Location:
    Southern Idaho USA
    Mine came with the lock rattling loose in the box, too. Funny the people who make these birds don't know how properly secure the lock!

    Unless there is visible damage I'd charge it up and give it a whirl.