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Professional ipad 2 mini connection problem

Discussion in 'Phantom 3 Help' started by kminton327, Apr 10, 2016.

  1. kminton327

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    hi everyone,
    I just updated both the rc firmware and aircraft firmware to the latest 1.8 and my remote and aircraft connect but my ipad will not show the camera button that you use to enter camera mode it just says "how to connect". now when I use my iPhone I can access the camera. anyone have any solutions? ive read else where on different sites of people having the same problems with many different devices but have not found a solution yet.
    any help is appreciated
    thanks
    kevin
     
  2. msinger

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    Are you running the same version of DJI GO on both devices?
     
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  3. kminton327

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    Hi,
    Yes, both are running 2.7.1, I will note that about a week ago I did a reset on the iPad and reinstalled the app but both are the latest version for iOS. Thanks
     
  4. msinger

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    And, all worked well after doing the reset on your iPad?
     
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  5. kminton327

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    This was the first time trying to use it after the reset, the app and all is the same as my phone, the iPad just doesn't let you connect to the camera now
     
  6. kminton327

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    Thanks for your prompt reply btw
     
  7. msinger

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  8. kminton327

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    Thanks, I'll give what was stated in that thread a try!!

    Thanks again
     
  9. kminton327

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    That did the trick!!!!!! Thanks so much for your guidance!!!!
     
  10. msinger

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    Good :)
     
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  11. Wildchild

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    Hi how did u get your ipad mini to work with your drone?
     
  12. kminton327

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    I connected my iPad to my computer and did a hard reset using iTunes through the computer. When you do a reset through your computer while your iPad is connected. It takes all of the software off of your iPad and reinstalls it. Works like a charm