As some of you know I drowned my bird two weeks ago. Sadly it was not recoverable. I had an insurance policy with Neary, who I found through here. Since I couldn't recover it I couldn't submit a claim on it. I was upset knowing I had a policy for a bird I no longer owned. I contacted Neary about the incident and they were nice enough to transfer the policy to my new bird. Along with the pictures of the serial numbers they now want a copy of a recent flight log to prove it is in working order. I provided the info and now have coverage again. I just need to be more careful around water from now on.