Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

I need some help please.

Discussion in 'Phantom 1 Discussion' started by graybeard, Jun 5, 2014.

  1. graybeard

    Joined:
    Aug 12, 2013
    Messages:
    31
    Likes Received:
    2
    Location:
    North East Il. near great America
    Hi all, I have a phantom thats about 1 year old (no video or anything like that.
    After a crash (didn't seem too bad) it started to just move around with the smallest breeze, it will not stay in place.
    the compass dance didn't help and I was told to recalibrate (sp) it by plugging it into my computer.
    The problem with that is, I have NO SOFTWARE. I do have a usb cord that came with the phantom but I have not a clue what to do or how to do it.

    is there a phone number, or a place to take it or what????

    I bought it on amazon so I don't really have a store or hobby shop I can take it to.

    Any help would be GREATLY Appreciated

    tom (the old guy)
     
  2. OI Photography

    Joined:
    Sep 23, 2013
    Messages:
    5,542
    Likes Received:
    17
    Location:
    Clarksville, TN
  3. graybeard

    Joined:
    Aug 12, 2013
    Messages:
    31
    Likes Received:
    2
    Location:
    North East Il. near great America
    Thanks for the response. New problem, you're talking WAY over my head (not your fault). Could you elaborate please?

    Like I said, old guy.

    tom
     
  4. OI Photography

    Joined:
    Sep 23, 2013
    Messages:
    5,542
    Likes Received:
    17
    Location:
    Clarksville, TN
    The manual at the first link I provided contains a lot of critical information you need to know about your Phantom, and describes how to connect it to your PC and use the Assistant software I linked to as well.

    Once you're familiar with the info in there and are able to connect to the software, it'll be much easier for you and/or us to diagnose the source of your problem.

    When you get to the point of installing the software, you will also have to install that driver I linked to, which is what allows your PC to talk to your Phantom.
     
  5. FLGulf

    Joined:
    Apr 17, 2014
    Messages:
    44
    Likes Received:
    0
    Location:
    Punta Gorda, FL
  6. graybeard

    Joined:
    Aug 12, 2013
    Messages:
    31
    Likes Received:
    2
    Location:
    North East Il. near great America
    Thanks guys, yer the best.
    I'll let you know how it goes.

    t