Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

I hate to send it back but I am tired of messing with it.

Discussion in 'Phantom 2 Vision + Discussion' started by hey_moe, Dec 28, 2014.

  1. hey_moe

    Joined:
    Nov 19, 2014
    Messages:
    90
    Likes Received:
    1
    Location:
    Hampton, Virginia
    Well I have decided to send it to DJI and let them play with it. They first want me to see what B&H Photo wants to do first. One of the biggest problem I have been having is rebinding this thing sometimes 4 to 5 times a day. B&H Photo said I am having to do this because of the area I am living in which it total BS. I told them how in the heck is this possible when I am in the middle of a field and miles from any type of interference. They said they looked up where I live and it happens all the time...lol. I must be a moe-ron. Part two of this is I have noticed the camera will swing up fine to the right but when it tries and go to the left I get a gimble error code. Now if I push it up with my finger it will go but it still gets to that one point and stops. Once it comes back down to the center level if I try and swing it back to the left same error code. I have updated, recalibrated, reinstalled, recalibrated the MUI....you name it I have tried it. According to DJI, all I need to do is send the camera back. B&H Photo will get back to me. It's their turn now. :roll:
     
  2. Larry L

    Joined:
    Oct 17, 2014
    Messages:
    671
    Likes Received:
    39
    Location:
    Copperas Cove, Texas
    Re: I hate to send it back but I am tired of messing with it

    Hey Moe, if it is new, I would just ask B&H to send me a new one. You shouldn't have to be without your bird while they chase gremlins around. Good luck!
     
  3. HeliGuy

    Joined:
    Oct 2, 2014
    Messages:
    30
    Likes Received:
    0
    Location:
    New York
    Re: I hate to send it back but I am tired of messing with it

    I am really sorry to hear about the problems you are having. Normally if a drone comes in more than once, I will always replace it. Sending it back to China will leave you without a copter for quite some time. If you have not sent it to China, get an RMA from B&H and send it back, afterwards PM me with all of your info.
     
  4. eyecon82

    Joined:
    Oct 18, 2014
    Messages:
    616
    Likes Received:
    67
    Re: I hate to send it back but I am tired of messing with it

    Ya dude, just ask for an exchange. I wouldn't want to deal with a lemon