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How long for payment to be processed?

Discussion in 'General Discussion' started by athill16, Jul 14, 2015.

  1. athill16

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    I just bought a Phantom 3 Advanced the other day, and I was wondering how long it takes for it to be processed. It says that payment was accepted, how long has it taken you guys for it to actually be sent out after payment? Just curious, thanks!!
     
  2. Chuck Young

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    Did you get it from DJI?
     
  3. athill16

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  4. Chuck Young

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    So I purchased a HDMI expansion card from DJI for my P3 this morning and I just checked my bank and it has processed through the bank. I used Paypal though.
     
  5. athill16

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    I used PayPal as well. My payment was accepted yesterday, I'm curious how long it takes for it to actually be shipped. My fault, I worded my original question wrong ImageUploadedByPhantomPilots1436914860.313814.jpg
     
  6. jcknows0

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    From what I heard it can be a month really depends on the item. If you use paypal any vendor will charge you at the time of order instead of authorizing and then charging at shipment.
     
  7. msinger

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    I recently ordered some accessories from DJI. The ship time was very close to the estimate displayed before I made the purchase. Whatever you saw there should be pretty close.
     
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  8. SouthernPhantom

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    4 - 6 weeks, depending on the item. Everything arrives in good working order. I've had four shipments, all fine. It's been better lately, as they work through their backlog.
     
  9. athill16

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    I think it said 5-7 days. Hopefully they don't take forever to ship to US.
     
  10. SouthernPhantom

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    Sounds good! Mine were 3 - 4 days from China to my door once they posted the FedEx tracking number on my online orders. It was fun to follow its rapid progress.
     
    #10 SouthernPhantom, Jul 14, 2015
    Last edited: Jul 15, 2015
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  11. chevyman142000

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    Hello! FYI, I ordered my P3 Advanced on 6/29. No updates yet as to when it might ship, but it has been sitting at "Payment Success".
     
  12. SouthernPhantom

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    My P3 took over a month to arrive from DJI. Had it three months now. Everything still works perfectly. Love it!
     
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  13. SouthernPhantom

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    I just realized that my several posts weren't clear. It takes 4-6 weeks for items to be shipped after being ordered, though it may be slightly better now. You are correct that the status will stay at "Payment Success" during that time.

    My reference to 3-4 days meant, when something is finally shipped, the transit time from China to the U.S. via FedEx is shockingly fast.

    I ordered my P3 from DJI in April, when they were not in stock at other places, and later chose to order extra parts from them because it was easy and I wasn't in a hurry. It's all worth the wait. Everything arrived intact and fully functional!
     
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  14. MattM123

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    Ordered a P3P on 6/25...still waiting.
     
    #14 MattM123, Jul 15, 2015
    Last edited: Jul 15, 2015
  15. athill16

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    I'd definitely call or email them, I ordered mine Monday and I already have shipping updates and is set to deliver this coming Monday. I feel sorry, I hope you get yours soon!
     
  16. MattM123

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    And today, I received this from DJI:
    Dear DJI Customer,

    Due to unprecedented demand for the DJI Phantom 3 Hardshell Backpack, shipment of your order has been delayed.

    However, we will start to ship orders this week, and we will complete shipping all delayed orders by mid-August.

    We apologize for this inconvenience.

    Should you have any questions about your order, please contact our dedicated customer support team at onlinesales@dji.com.

    Thank You,
    DJI​
     
  17. athill16

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    That sucks. I ordered P3A without the backpack. With it the wait was 10-15 days, without it the wait was 5-7. So I just bought I decent one from B&H and already received it.
     
  18. jcknows0

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    I did the same thing the day it was available and received it next day. Same thing with spare P3 battery
     
  19. athill16

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    Awesome. I can't wait to get mine, gonna fly it for a bit before I get another battery though.
     
  20. MattM123

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    B&H?