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How long does it take...

Discussion in 'General Discussion' started by Flyboy, Apr 7, 2014.

  1. Flyboy

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    For Dji to reply to an email so I can return my P2V?

    I received my P2V on 4/2/14 and I want to return it. I sent them an email to the email address for returns and refunds. I bought it directly from Dji. Let me know if you know or if anyone has returned directly back to Dji?

    Thanks
     
  2. kydan

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    Did you fly it at all?
     
  3. Flyboy

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    No
     
  4. kydan

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    Perhaps call them at the number listed on this webpage: http://www.dji.com/support

    You should certainly be able to return it considering it wasn't opened, and it's well within 15 days of receiving the item.


    Worst case: Take it to a local dealer, explain your situation, maybe they will give you a credit for the purchase price to go towards the PV2+.
     
  5. Flyboy

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    I emailed the us.support email address after not hearing back from online sales. I did get a auto reply since they were closed and they said they would be contacting me. I'll give them until the end of business today before I call. All I need to know is where to ship it back too for a refund. I am well with their 10 business day window.

    Thanks
     
  6. Suwaneeguy

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    Why not offer it for sale here on the board?
    If the box is unopened, then it would be like buying from a dealer.
    Offer it for a $100 less than what you paid for it, add $20 for shipping and handling.
     
  7. 750r

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    It took a week for them to email me back . I'm sure they have a lot of people trying to contact them