Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

  1. Kranmc

    Joined:
    Jun 29, 2015
    Messages:
    65
    Likes Received:
    3
    Hello All-

    Try as I might, I cannot seem to update the FW on the P4. I've tried the DJI assistant and the Go App. I download the FW (in either DJIA or Go App) and then try to load it on the drone.

    Each time the process starts, it comes back in a few minutes and says the upgrade failed, restart drone and try again. WTH am I doing wrong or do I have a bum drone???

    Aside from firmware, all works well, flies like a gem, but if I can't upgrade the FW, then I better return it; I have until Thursday to return to Apple.

    Anyone else having this problem? Solution?
    Thank you!


    Sent from my iPad using PhantomPilots mobile app
     
  2. Ramphex

    Joined:
    Mar 19, 2016
    Messages:
    761
    Likes Received:
    239
    Location:
    Pennsylvania
    Are you using the iPad to update it?
     
  3. Justgregg

    Joined:
    Mar 14, 2014
    Messages:
    519
    Likes Received:
    119
    Location:
    Denver Colorado
    I couldnt get the DJI assist software to work in my windows laptop. Used the ipad air.
     
  4. Kranmc

    Joined:
    Jun 29, 2015
    Messages:
    65
    Likes Received:
    3
    Yep, used the iPad Air 2 and a MacBook Air. I deleted the go app and reinstalled and tried again. I've watched the official tutorial and a couple of others and (I think) followed them. I must be missing something.


    Sent from my iPad using PhantomPilots mobile app
     
  5. Kranmc

    Joined:
    Jun 29, 2015
    Messages:
    65
    Likes Received:
    3
    Update: just tried using iPhone 6 with OEM Lightning Cable- it worked!


    Sent from my iPad using PhantomPilots mobile app
     
  6. Justgregg

    Joined:
    Mar 14, 2014
    Messages:
    519
    Likes Received:
    119
    Location:
    Denver Colorado
    Congrats bro...now go fly the snot out of it!
     
  7. Dirby

    Joined:
    Mar 14, 2014
    Messages:
    810
    Likes Received:
    128
    Location:
    Dothan Al
    welcome to the club of happy phantom p4 flyers.
    happy people.
     
  8. Kranmc

    Joined:
    Jun 29, 2015
    Messages:
    65
    Likes Received:
    3
    Thanks everyone. Kinda bizarre that it took the phone and real lightning cable to do this dontcha think? The cable I used on previous attempts was a shorter one from Amazon which I've used since last June to fly the P3P and now the P4. Is this process that uptight?


    Sent from my iPad using PhantomPilots mobile app