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  1. Kranmc

    Joined:
    Jun 29, 2015
    Messages:
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    Hi Everyone-
    The ONE complaint I have with P4 is the firmware upgrade process. It hasn't worked yet with my Mac and Now I have a new issue: my iPad Air 2 won't connect. I tried the update process with firmware 1 version ago and the update failed. So I tried the iPhone and it worked. Since then, the IPad Air 2 won't connect but the iPhone will and I borrowed a friends iPad Pro and it will connect as well. I was lucky enough to get the latest firmware to update, but still no connection with the IPad Air 2.

    Troubleshooting: I've used different lightning connectors and uninstalled DJIGO and reinstalled. Even gone to the next step of doing a complete system reset on the iPad and reinstalling DJIGO. any thoughts?


    Sent from my iPad using PhantomPilots mobile app
     
  2. msinger

    Approved Vendor

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  3. Sinisalo

    Joined:
    Oct 25, 2015
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    My guess is that your iPad Air is on iOS 9.3 or 9.3.1 right? if so this has been a known issue. The solution that has worked for many is to sign up for the Apple public beta software program and install iOS 9.3.2 beta. This is the link in case you need it:
    Apple Beta Software Program
     
  4. RedHotPoker

    Joined:
    May 3, 2015
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    Location:
    Edmonton Alberta
    Thankfully, my IPad Air 2 Cellular has been stellar. Same with all flight characteristics after any new app downloads and each improved firmware update. All is swell...

    RedHotPoker
     
  5. Kranmc

    Joined:
    Jun 29, 2015
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    Thank you msinger and CCDD! It worked. A real pain to have to go to this extent, but at least it works now.



    Sent from my iPad using PhantomPilots mobile app