HealthyDrones is now Airdata UAV

EranSteiner · Mar 25, 2017

For those who are still unable to access airdata.com, we have enabled limited short term access to your flights, until the DNS issue resolves itself, via the following link:

Airdata UAV - Flight Data Analysis for Drones

If you close and re-open your browser, you must use the link above to avoid being redirected to airdata.com.

Thanks,
Eran

kbviper · Mar 26, 2017

EranSteiner said:
For those who are still unable to access airdata.com, we have enabled limited short term access to your flights, until the DNS issue resolves itself, via the following link:

Airdata UAV - Flight Data Analysis for Drones

If you close and re-open your browser, you must use the link above to avoid being redirected to airdata.com.

Thanks,
Eran

Eran, that worked, and I was able to access my account. Thanks for putting that in place.

kndll · Mar 26, 2017

Thanks , had two GOOD flights with the new 3.1.4 Go App yesterday , now I can check the data .

kndll · Mar 27, 2017

anybody besides me still having problems

kbviper · Mar 27, 2017

I can still only get on the site through the workaround.

kndll · Mar 27, 2017

kbviper said:
I can still only get on the site through the workaround.

I chatted with eastlink and they connected on their end , told me make a change to dns address but that made no difference , i'm at a loss what to do , maybe eastlink needs someone else to contact them to show them the problem is their system .

kbviper · Mar 27, 2017

kndll said:
I chatted with eastlink and they connected on their end , told me make a change to dns address but that made no difference , i'm at a loss what to do , maybe eastlink needs someone else to contact them to show them the problem is their system .

I am on Eastlink as well. :-(((

kndll · Mar 27, 2017

I don't know why they can connect in Halifax but away from the city we can't

kbviper · Mar 27, 2017

That is strange. I can connect from my work computer, but that goes through a server in Ottawa. I can't connect from my iPad or desktop computer at home.

kndll · Mar 27, 2017

definitely a problem with eastlink's local server

kbviper · Mar 29, 2017

It appears that the problem has been solved, at least in Prince Edward Island. I can now access the site through the normal means. I guess Eastlink got the problem fixed.

DanMan32 · Mar 29, 2017

Most DNS records have short "Time to live" which is a specification to the receiving DNS server/client how long the record should be considered valid. Most of the time the TTL is 15 minutes to maybe 3 hours.
Nameserver records though often have TTL records of 24 hours or more. If that is misconfigured for even a short time, whatever picked up this record is stuck along with any other servers/clients behind the middleman.
A client had this exact problem when they switched website provider. Took days for the mess to clear up.

42FrankZ · Mar 29, 2017

DanMan32 said:
Most DNS records have short "Time to live" which is a specification to the receiving DNS server/client how long the record should be considered valid. Most of the time the TTL is 15 minutes to maybe 3 hours.
Nameserver records though often have TTL records of 24 hours or more. If that is misconfigured for even a short time, whatever picked up this record is stuck along with any other servers/clients behind the middleman.
A client had this exact problem when they switched website provider. Took days for the mess to clear up.

And there is no requirement to honor TTL as well, so some servers will cache for weeks instead of doing look ups. Maddening.

kndll · Mar 29, 2017

kbviper said:
It appears that the problem has been solved, at least in Prince Edward Island. I can now access the site through the normal means. I guess Eastlink got the problem fixed.

still no go for me

42FrankZ · Mar 30, 2017

You might be able to change your DNS servers to 8.8.8.8 and 8.8.4.4. These are Google's.

kndll · Mar 30, 2017

42FrankZ said:
You might be able to change your DNS servers to 8.8.8.8 and 8.8.4.4. These are Google's.

tried that last week , only gets me to home page , can't log in , once you close browser can't get in again , only way I can get in is with the temporary link .

42FrankZ · Mar 30, 2017

kndll said:
tried that last week , only gets me to home page , can't log in , once you close browser can't get in again , only way I can get in is with the temporary link .

I'd do a malware scan then. Sounds like you have your DNS client co-opted.

kndll · Mar 30, 2017

scans show nothing

EranSteiner · Mar 30, 2017

One person reported that he also had to configure the IPv6 Google DNS (in addition to the IPv4):
Get Started | Public DNS | Google Developers

So IPv4 DNS:

8.8.8.8
8.8.4.4

IPv6 DNS:

2001:4860:4860::8888
2001:4860:4860::8844

That did the trick for him.

DanMan32 · Mar 30, 2017

Indeed IPv6 is starting to be used in place of IPv4. I asked a client associate his public IP so I could add him to the client's firewall, he kept giving me an IPv6 address or his private IP on his PC