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HAS DJI ELIMINATED THE DEALERS?

Discussion in 'General Discussion' started by rmklaw, Dec 2, 2013.

  1. rmklaw

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    I just went to DJI's Website and they no longer list dealers. Instead they redirect you to a link to purchase direct from them. Buying direct would be a concern since they do not list any phone contact information for support? What is going on?
     
  2. OI Photography

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  3. ushobby

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    Just noticed that now, and we just got listed there last week :(

    I will try to find out the reasoning. I do see that you can still access the dealer link for the Phantom, just not the Phantom 2 Vision.
     
  4. rmklaw

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    Correct. For Vision, it redirects to direct sales. I am looking to purchase a new Vision but now I am a little worried because I would like to get dealer support and a phone number (DJI does not list phone numbers).
     
  5. ushobby

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    It's probably safe to assume that all the dealers for the Phantom have access to the Phantom 2's. You can call us at (702) 506-0219 if you want more info on the Phantom Vision or would like to place an order. We are an authorized DJI dealer.
     
  6. Patb01027

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  7. Dtacmed

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    I was at Atlanta Hobby. Monday and they looked like they were going strong with DJI Products. Had several Phantoms in stock. Looked like a 2 sitting on the counter and had already sold several Visions.
     
  8. dronesetc

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    Dealers are definitely still around. While I can't speak to DJI's future plans regarding dealers I can say that your complaint about a lack of phone/support if dealing directly with DJI is supposedly being addressed with a stateside call center in the works...
     
  9. penguinmaster

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    And they won't help
     
  10. droneshop

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    Where to Buy | DJI

    You will always get better service and support from a local dealer.
     
  11. Mark The Droner

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    The link above shows me an empty landscape.