How would I best go about this? Just be upfront and let them know that I messed it up while trying to mod the RC?I sent mine to DJI for repair.
That's the only way I would do it.
Hmm I'll give this a try. In what condition did you return it to them? Did you try to put it all back together as best possible when you returned it?That's exactly what I told them multiple times.
I don't know if someone was in a good mood or what, but they didn't charge me anything and they paid the return shipping fee. All I paid was shipping to them.
In fact, it was in a specific box for the controller only and had protective plastic on the entire face.
I suspect they just replaced it w/a new one from how it looked.
Kudos to them for stellar service in my case!
Cool! Did you contact them over the phone or via email/chat?Yes. I reassembled it and included a note of exactly what happened and how. I think I taped the gold ring inside of it as well.
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