Unlike Billy I had the oposite. My Iphone (RIP) was always able to connect at the first attempt, but my android would take a few tries. It turned out to be one of the WiFi settings, were it would hunt for the fastest connection and use that. I forget the exact name of the setting, but you'll see it. Unfortunately I cann't comment on the Iphone until the screen is replaced (had my hands full getting into the car, and dropped it....doh!). But maybe there is a setting on the Iphone that's similar. But as Billy says, you should have video. I remember on the android I was making the mistake of connecting to the WiFi of the FC40 camera, then running the App. I went back to the shop and they showed me that you just run the App and it does the connection it's self.