Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

FAA Reg Site Issue

Discussion in 'Pro/Adv Discussion' started by Eric L, Dec 22, 2015.

Thread Status:
Not open for further replies.
  1. Eric L

    Joined:
    Dec 20, 2015
    Messages:
    6
    Likes Received:
    2
    I went to the FAA site to register my P3 Pro yesterday 12/21. Got to the "Proceed to Checkout" link - clicked it and nothing happened - no confirmation, no number, no anything.
    Called FAA and the person answering said "I just spoke to you" - nope first time caller.
    I've emailed the help desk. No response yet.
    Anyone else having this issue or found a resolution?
     
  2. msinger

    Approved Vendor

    Joined:
    Oct 30, 2014
    Messages:
    19,056
    Likes Received:
    5,611
    Location:
    US
    Try a different web browser.
     
  3. Eric L

    Joined:
    Dec 20, 2015
    Messages:
    6
    Likes Received:
    2
    I've tried Firefox and Safari. No luck. Which browser did you use?
     
  4. msinger

    Approved Vendor

    Joined:
    Oct 30, 2014
    Messages:
    19,056
    Likes Received:
    5,611
    Location:
    US
    I used Firefox yesterday. Later in the afternoon, I could only get the site to load in Chrome. Today, it seems to load okay in any web browser.

    Perhaps something is cached in your web browser. Try browsing in a private session.
     
  5. Eric L

    Joined:
    Dec 20, 2015
    Messages:
    6
    Likes Received:
    2
    I'll try Chrome and we'll see if Google can save the day.
     
  6. Eric L

    Joined:
    Dec 20, 2015
    Messages:
    6
    Likes Received:
    2
    Tried Chrome, cleared caches, still no response after trying to get to checkout.
     
  7. CCDD

    Joined:
    Nov 20, 2015
    Messages:
    650
    Likes Received:
    384
    Location:
    US
    Try a different email address. I had to go through the process 3 times before I finally registered it. It's not the browser, you have one opportunity to click on confirmation link in order to complete registration. I spent hours on this yesterday and finally completed it when using my last of 3 email addresses. Good luck
     
    Dounin Front likes this.
  8. AHill

    Joined:
    Oct 10, 2013
    Messages:
    227
    Likes Received:
    23
    Worked fine early on the 21st with Internet Explorer.
     
  9. Eric L

    Joined:
    Dec 20, 2015
    Messages:
    6
    Likes Received:
    2
    Thanks CCDD - you've cracked the code. Used a different email address and started over and it worked. They have my 5 bucks and I have a number.
    Merry flying!
     
    Dounin Front likes this.
  10. ianwood

    ianwood Taco Wrangler
    Staff Member

    Joined:
    Jan 7, 2014
    Messages:
    4,928
    Likes Received:
    1,800
    Location:
    Lost Angeles
    Thread close. There are already numerous threads on this topic in the general section.
     
Thread Status:
Not open for further replies.