FAA Reg Site Issue

[Eric L]

I went to the FAA site to register my P3 Pro yesterday 12/21. Got to the "Proceed to Checkout" link - clicked it and nothing happened - no confirmation, no number, no anything.
Called FAA and the person answering said "I just spoke to you" - nope first time caller.
I've emailed the help desk. No response yet.
Anyone else having this issue or found a resolution?

 

[msinger]

Try a different web browser.

 

[Eric L]

I've tried Firefox and Safari. No luck. Which browser did you use?

 

[msinger]

I used Firefox yesterday. Later in the afternoon, I could only get the site to load in Chrome. Today, it seems to load okay in any web browser.

Perhaps something is cached in your web browser. Try browsing in a private session.

 

[Eric L]

I'll try Chrome and we'll see if Google can save the day.

 

[Eric L]

Tried Chrome, cleared caches, still no response after trying to get to checkout.

 

[CCDD]

I went to the FAA site to register my P3 Pro yesterday 12/21. Got to the "Proceed to Checkout" link - clicked it and nothing happened - no confirmation, no number, no anything.
Called FAA and the person answering said "I just spoke to you" - nope first time caller.
I've emailed the help desk. No response yet.
Anyone else having this issue or found a resolution?

Try a different email address. I had to go through the process 3 times before I finally registered it. It's not the browser, you have one opportunity to click on confirmation link in order to complete registration. I spent hours on this yesterday and finally completed it when using my last of 3 email addresses. Good luck

 

[AHill]

Worked fine early on the 21st with Internet Explorer.

 

[Eric L]

Thanks CCDD - you've cracked the code. Used a different email address and started over and it worked. They have my 5 bucks and I have a number.
Merry flying!

 

[ianwood]

Thread close. There are already numerous threads on this topic in the general section.