Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

Professional drone trouble

Discussion in 'Phantom 3 Help' started by jrman, Nov 27, 2015.

  1. jrman

    Joined:
    Nov 27, 2015
    Messages:
    1
    Likes Received:
    0
    can anyone help me with esc error ? what does this mean?
     
  2. RoyVa

    Joined:
    Apr 10, 2015
    Messages:
    2,246
    Likes Received:
    449
    Location:
    Virginia
    ESC is the electronics that control the motors. There is an ESC ( motor controller ) for each of the motors. Power off then re power on and see if you get the same message. If it is constant then you may have an issue and will need technical support. With the P3 the ESC's are built into the main board.
     
  3. glavigne

    Joined:
    Oct 27, 2015
    Messages:
    4
    Likes Received:
    0
    I had the same problem today, worked fine last flight, had to do the update, now it's esc error, disappointed especially since it's only been flown 5 times and only in good conditions, 3 weeks old.
     
  4. bobmyers

    Joined:
    May 10, 2015
    Messages:
    3,611
    Likes Received:
    866
    Location:
    San Antonio, TX
    Check all the motors and make sure they turn freely -- sometimes one will pick up a metallic object-- and cause one of the motors to bind.
     
  5. glavigne

    Joined:
    Oct 27, 2015
    Messages:
    4
    Likes Received:
    0
    Thanks bob, I took a look and found nothing, its ready for pick-up by fed ex on its way back to California, I think they have a few kinks to work out in there customer support, I took the online support route, which after 3 days with no response i called in, so after filling out the complaint November 28th, and receiving the prepaid label Wednesday December 2nd in the Evening, calling FedEx Thursday morning at 8am its still waiting to be picked up, so we will see how long this takes, my first of 5 good weather, perfect landing flights was only on November 14th, I suggested that they send me a new one, hold the replacement cost on my credit card until they receive the defective unit to confirm it was never crashed, especially within a 30 day period at least, just my thoughts. Its just like it came out of the box!
     

    Attached Files:

  6. bobmyers

    Joined:
    May 10, 2015
    Messages:
    3,611
    Likes Received:
    866
    Location:
    San Antonio, TX
    Let us know how it turns out.