Drone is inoperable right now. Can't downgrade my RC firmware. HELP!

[Fat Daddy]

I'm hoping someone can help me out. Same problem as original poster, tried the solution given by Rocketbrew. This is what I get when I use the graduate cap described. Any ideas? This is a brand new P3P. No charge on RC when I got it. Updated firmware in the AC.

 

[Fat Daddy]

I also tried the solution offered by Oso. It doesn't seem to have done anything for my RC

 

[RocketBrew]

Was the phone/tablet connected to the Internet at the time? I think it tries to contact the DJI servers to download the firmware.

 

[Fat Daddy]

Yes. It was connected via wifi and I double checked that it was a strong connection and Internet was working.

 

[Fat Daddy]

DJI supports says to send in the RC but I'm trying everything before that.

 

[Fat Daddy]

 

[ihavequestions]

Thanks for the quick response. I am not given the chance to update the RC. It updated from 1.5.70 to 1.5.80, but now it says firmware up to date even though it is 1.5.80.

Exactly my problem. It's kind of nuts that this is a problem for so many for a product that's so expensive. I am basically stuck with a non-working product right now. Was hoping to use it this weekend but can't.

Would love to see a definitive solution.

 

[Elvisisinthebuilding]

I have the same problem[emoji35], all my updates have been successful till this one,


Sent from my iPad using PhantomPilots mobile app

 

[Oso]

Exactly my problem. It's kind of nuts that this is a problem for so many for a product that's so expensive. I am basically stuck with a non-working product right now. Was hoping to use it this weekend but can't.

Would love to see a definitive solution.

I agree. Its unusual to have such a relatively widespread problem within our ranks for this amount of time with no clear remedy defined by the community. That "version unknown" screenshot has been posted so many times by different people in many threads. It has led to many suggestions, but nothing has seemed to bubble up yet as the go to fix.

 

[mikesmiley]

My firmware updates on my P3A all went perfectly, never a hiccup. As a former network admin with countless BIOS and other flashes behind me, I always assumed that the people having problems were simply doing/did something wrong.

But, the more I read, I'm really starting to wonder. I ordered a brand new P3P on Amazon last night, and I'm a little worried about what I'm going to do when it gets here on Wednesday.

 

[ihavequestions]

Day 3. No formal fix yet.

 

[ihavequestions]

Day 3. No formal fix yet.

BTW, I reached out to DJI product support and no reply from them either.

 

[Fat Daddy]

I got mine to work. I used the graduation cap fix 15-20 times and my info changed from this:

To this:

I was then able to update the firmware:

 

[ihavequestions]

I got mine to work. I used the graduation cap fix 15-20 times and my info changed from this:
To this:


I was then able to update the firmware:

Did you literally just long press the cap icon 20X in a row and miraculously, it worked? That's just nuts that it randomly started working. I'll try but I'm guessing this is going to be a massive waste of time.

 

[mikesmiley]

BTW, I reached out to DJI product support and no reply from them either.

Have you tried calling them?

 

[ihavequestions]

Did you literally just long press the cap icon 20X in a row and miraculously, it worked? That's just nuts that it randomly started working. I'll try but I'm guessing this is going to be a massive waste of time.

I've been trying and while I didn't get the result you got, I see some change. I see the below. However, this is still the current version I have and I have no option to either upgrade or downgrade. I'll keep trying and report back if anything else changes.

 

[ihavequestions]

I've been trying and while I didn't get the result you got, I see some change. I see the below. However, this is still the current version I have and I have no option to either upgrade or downgrade. What's weird is in the about section, it says I already have this version 1.5.80. I'll keep trying and report back if anything else changes.

 

[ihavequestions]

There's a similar thread on the DJI forums suggesting connecting an Android device to try. I did. Still doesn't work.

RC Signal Lost After Update

 

[Fat Daddy]

I did the graduation cap, turned off the controller, closed out the app (IOS), waited a minute (approx time), started the controller, started the app, did the graduation cap etc. I did this while on hold with DJI support to get an RMA.

 

[Sfgiants24]

I must have gotten lucky. I started the rc update, and it hung up-beeping, blue light flashing, but no message, nothing saying it was updating or failed to update. After about 20 minutes, I did what you're not supposed to do and shut off the rc. I turned it back on, and it gave me a message that hardware had a problem, call Dji. Doh!!! Well, I turned it off,plugged it into the charger a let it fully charge. Turned it back on, and was able to successfully download the update, but still had the hardware fail message. I got another message that update had downloaded and to press start to install. I did so, it updated with no issue, I rebooted and voila! Back in business.