Drone Crates Excellent Customer Service

[brantley]

I just wanted to post and give Kris@DroneCrates some kudos. I bought one of their cases for my P3P a couple of weeks ago and it's been an excellent product. I took it to the beach with me last week and got some sand behind the pull out handle and as I was trying to clean it up, I decided to take it apart. In the process of putting it back together, I broke a piece. It was 100% my fault.
I sent an email to Drone Crates asking if they would give me a price on the piece that I broke and Kris personally replied within 30 minutes (after business hours) and offered to send out a replacement at no cost. Customer service like this is what makes companies last. If you haven't bought a case for your P3 yet, check Drone Crates out!

 

[Justgregg]

Im looking for a phantom/inspire combo case. I will check them out.

 

[YolevonALLin]

The best. Helped me out also.

Sent from my SM-G920V using Tapatalk

 

[Kris@DroneCrates]

Thanks guys for the feedback and support! I'm glad I can be of help and always want our customers to be happy with their ownership.

 

[jryser]

Buying one bc I read post #1. Not that I want free parts but bc Kris is the real deal as seen right here!


Sent from my PT beating heart

 

[jryser]

In case u r wondering Kris - that "Cha Ching" you heard was my order! Now you need some awesome music for your website (Google Jimmy Ryser) [emoji109]


Sent from my PT beating heart

 

[Kris@DroneCrates]

In case u r wondering Kris - that "Cha Ching" you heard was my order! Now you need some awesome music for your website (Google Jimmy Ryser)

Sent from my PT beating heart

Haha. thanks for your order! This will go out on Monday (sorry no fedex ground on Sat).

 

[jryser]

No worries at all!


Sent from my PT beating heart